Trưởng Phòng Đào Tạo (Training Manager)

Mức lương

Thương lượng

Kinh nghiệm

1 năm

Hạn nộp hồ sơ

06/12/2019

Địa điểm

Hồ Chí Minh

Mô tả công việc

1. Delivery the training activities:
- Conduct classroom training activities to transfer knowledge and skills of life insurance, sales skills for sales force in compliance with the required quality and standard.
- Ability to deliver soft skills training that is vital, in-needed and necessary to develop effectiveness of the sales force.
2. Support the sales team by delivering exceptional training experiences:
- Work closely with members of the sales team to ensure that training content and method of delivery meet the needs of the business.
- Promote a culture that drives performance through a strong customer service approach to maximize business growth.
- Develop, inspire and drive the performance of the sales team by providing the requested coaching activities.
3. Assist in the implementation and ongoing development of the training curriculum:
- Work closely with the Head of Training to develop and implement the sales training program for Vietnam.
- Work closely with the sales team to schedule training activities of the respective region for internal and external resources.
- Work closely with the Head of Training to identify specific product & promotional training requirements in line with campaigns or as the business requires.
4. Develop the sales trainers and sales managers
- Develop and manage the training team in respective region to ensure training needs are met as well as trainers have quality knowledge and skills of training and coaching.
- Support the development of knowledge and skills of sales manager.
5. Develop key internal and external relationships:
- Develop and maintain relationships with internal and external customers.
- Communicate our long term strategic plans and objectives to support the sales channel through enhanced training and by chance of interacting with all stakeholders.
6. Ensure that all operations and activities undertaken comply with legal & regulatory requirements and BIDV MetLife’s direction.

Yêu cầu ứng viên

• At least 7 years of sales training or sales support experience within the insurance or other financial services industries.
• At least 5 years of insurance sales training experience within the insurance or other financial services industries. Bancassurance training experience is a preference
• At least 3 years of insurance sales training management experience within the insurance or other financial services industries.
• Demonstrable evidence of the ability to design, arrange and deliver insurance training programs
• Possess strategic thinking and change management skills
• Strong analytical and problem solving skills
• Demonstrable commitment in delivering exceptional customer service and customer experience
• Strong verbal and written communication & interpersonal skills
• Strong leadership skills - able to lead, inspire, motivate and develop the support team to deliver business performance
• Excellent judgment and decision-making skills – able to make business-aligned and timely decisions
• University Degree
• Highly flexible and adaptable to a demanding role in a start-up environment
• English literacy: Good

Quyền lợi/Phúc lợi

• Competitive Income; Performance recognition; Health care plan for family; Annual leave >= 16 days
• Training Opportunity: ongoing professional training
• Working culture: highly appreciates dynamic, flexibility, team spirit and wellness

Địa điểm làm việc

• Thành phố Hồ Chí Minh