- Check the Mall’s facilities and coordinate with other departments and contractors to resolve issues incurred.
- Supervise the performance of outsourced service providers (Security, Parking, Cleaning, Pest Control, Landscaping, Garbage removal, etc…) to ensure services are well executed. Assess service provider’s performance to make proposal for renewal term of contracts.
- Identify cleaning, security threats, develop action plan, implement and supervise the preventive schedule to ensure the health, safety and security of the mall.
- Organize drills for BCP such as fire drills, flood test, bomb threat, pandemic etc.
- Prepare the SOPs for cleaning, parking, security for the mall operation.
- Periodically prepare operation reports relating to cleaning, security, parking, consumable consumption and inventory.

Mall Operation Management
- Ensure that tenants, service providers and contractors follow policies and regulations of the Mall.
- Daily patrol around the Mall, daily F&B check and periodically tenant checks to ensure the Mall’s cleanliness as well as Safety and Security of customer.
- Inspect vacant premises, hand over new premises to tenants as well as take over tenant premises after lease expiry.
- Ensure that all tenant information and documents are properly updated, filled on a regular basis.
- Conduct monthly meeting with store managers to update information related to business and other operational issues of the Mall.

- At least 03 years of relevant working experience.
- Have knowledge and experience in Retail management or hospitality.
- Be able to solve problems, deal with customers and tenants.
- Be able to work with multi-culture and multi-tasks environment
- Be good at English communication
- Be good at team working as well as independent working.

- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.