Customer Services Executive (Open new fresher)
Mô tả công việc
I – GENERAL FUNCTION:
A Customer Service Executive is responsible for managing incoming calls and providing information regarding requests, concerns, and inquiries about products and services of PCV to satisfy customers.
II – DUTIES & RESPONSIBILITIES:
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle inquiries about products and services
• Be in-charge of hotline in and out of working hours (including holidays) as assigned
• Handle various insurance products as assigned
• Perform customer verifications
• Process orders, forms, applications and requests
• Organize workflow to meet customer time frame
• Keep records about customer interactions and transactions
• Maintain customer databases and administrative relations
• Handle other duties as assigned
Yêu cầu ứng viên
III – QUALIFICATIONS:
• Graduated from University or College
• Experience in insurance industry, customer services is a plus
• Be able to work independently and proactive under the high pressure
• Positive attitude with a "can do" approach
• Remain helpful, tactful and courteous attitude
• Proficiency with MS office, detail-oriented and good in English
• Strong communication, problem-solving and negotiation skills
Quyền lợi/Phúc lợi
IV. BENEFITS:
• Full social and health insurance, 13th monthly salary and company trip every year
• Private high standard health care insurance after one year of contract
• Great opportunity to develop long-term career with a fast-growing company; Wide opportunity for promotion
• Friendly and professional working environment where you are respected and encouraged to do better everyday
• Join our young dynamic team to explore more
Địa điểm làm việc
- Thành phố Hồ Chí Minh
| Quy mô: | 100-199 nhân viên |
| Lĩnh vực: | Chưa cập nhật |
| Địa chỉ: | 1487 Nguyễn Văn Linh, Phường Tân Phong, Quận 7, TP Hồ Chí Minh |
| Tên công ty: | Công ty TNHH một thành viên Pacific Cross Việt Nam |
| Quy mô: | 100-199 nhân viên |
| Lĩnh vực: | Chưa cập nhật |
| Địa chỉ: | 1487 Nguyễn Văn Linh, Phường Tân Phong, Quận 7, TP Hồ Chí Minh |
| Ngày đăng tuyển: | 04/07/2022 |
| Cấp bậc: | Mới tốt nghiệp |
| Học vấn: | Trung cấp |
| Số lượng tuyển: | 5 |
| Độ tuổi: | Không yêu cầu |
| Giới tính: | Không yêu cầu |
| Hình thức làm việc: | Toàn thời gian |
Thông báo
Bạn chưa thể ứng tuyển, Vui lòng Đăng nhập nộp hồ sơ
Nếu chưa có tài khoản, hãy Đăng ký tài khoản với chúng tôi
