Nhân Viên Chăm Sóc Khách Hàng
Mô tả công việc
- Receiving all phone calls, includes customers’ orders, inquires, complaints,… and recording accordingly.
- Answering inquiries and solving complaints within limit (I.e.: trade promotion scheme, product information, orders status,…).
- Forwarding all issues which are out of limits to the department windows and following up to make sure all complaints replied to the customers accordingly.
- Ensuring that all necessary checks for all sales orders are performed before the encoding.
- Coordinating with all relevant departments and principals to verify irregular orders.
- Processing sales orders received from any order sources into the system.
- Contact customer to inform back order information to process accordingly.
- Filing document orderly as SOP (Sales order, report,…).
- Handling all tasks assigned by the CS Supervisor. (I.e.: back-up planning, making the statistic report, database review,…).
- Attending training provided by the company which are necessary to handle the job.
- Attending department and company meetings if required.
- Adhering to the company policy.
Yêu cầu ứng viên
- College & University graduation, degree in pharmaceutical is preferred.
- Good MS Office & English skill.
- Good communication & willing to learn.
- Have experience/knowledge of SAP system is highly preferred.
Quyền lợi/Phúc lợi
- Having chances to get attractive company bonus every month/year.
- Company trip once a year + Joining party.
- Salary and position is reviewed 1 time a year.
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits.
- Dynamic and sociable working environment.
Địa điểm làm việc
- Thành phố Hồ Chí Minh
| Quy mô: | 200-499 nhân viên |
| Lĩnh vực: | Chưa cập nhật |
| Địa chỉ: | Tầng 4&5, Maritime Bank Tower, 180-192 Nguyễn Công Trứ, P. Nguyễn Thái Bình, Q. 1, Tp. Hồ Chí Minh |
| Tên công ty: | Công ty TNHH Zuellig Pharma Việt Nam |
| Quy mô: | 200-499 nhân viên |
| Lĩnh vực: | Chưa cập nhật |
| Địa chỉ: | Tầng 4&5, Maritime Bank Tower, 180-192 Nguyễn Công Trứ, P. Nguyễn Thái Bình, Q. 1, Tp. Hồ Chí Minh |
| Ngày đăng tuyển: | 01/01/2021 |
| Cấp bậc: | Mới tốt nghiệp |
| Học vấn: | Cao đẳng |
| Số lượng tuyển: | 0 |
| Độ tuổi: | Không yêu cầu |
| Giới tính: | Không yêu cầu |
| Hình thức làm việc: | Toàn thời gian |
Thông báo
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