Junior Customer Support (Night Shift)
Mô tả công việc
- Handling issues raised by the customers relating to product, delivery or technology
- Negotiating/closing deals, cooperating with customers to resolve the issues and handling complaints or objections
- Working closely with other departments within the company to provide satisfying customer service
- Updating the latest news about products, shipping services or promotions, marketing campaigns to the customers
- Understanding deeply business model, services, systems, processes and other e-commerce information to update and support the customer
- Other tasks by the Department Manager
Yêu cầu ứng viên
- Bachelor’s Degree in Business Management or Marketing or a related Field.
- At least 1 year of experience in work and if you have experience in e-commerce or related fields, that would be an advantage
- Excellent knowledge of MS Office (Word, Excel, PowerPoint)
- Become familiar with CRM software and standard IT base
- Prioritizing, time management, and organizational skills
- Relationship management skills and openness to feedback
- Able to work independently
- Multi-tasking skill ability
- Active, confident, creative, and enthusiastic at work
- Can work under pressure, responsible, patient, and well-organized
- Good communication in English (Speaking and Writing) & negotiation skills
- Willing to work evenings and weekends sometimes
Quyền lợi/Phúc lợi
- Salary: Up to 9,000,000 Gross
- 100% official salary during the probation period
- A night shift allowance of 1,000,000 VND is included in the gross salary after official employment confirmation
- Office check-in is not required except for monthly meetings or other team meetings that arise
- Premium health care insurance and annual health check-ups.
- All benefits followed Vietnamese labor law, including a 13th-month salary plus a competitive bonus.
- Bonding money per quarter
- Annual company trip and team building
- Weekly Happy Lunch on Friday
- Bonuses and gifts for holidays, Tet such as Mid Autumn, Women’s Day, etc
- Dynamic and professional working environment.
- Working from Monday to Friday (3:00 pm – 0.00 am). Break time: 06:30 pm - 07:30 pm
Thời gian làm việc
- Thứ 2 - Thứ 6 (từ 15:00 đến 00:00)
Địa điểm làm việc
- 5F, Thiên Phước Building 1, 244 Cống Quỳnh, Phường Phạm Ngũ Lão, Quận 1, Thành phố Hồ Chí Minh
Quy mô: | 50-99 nhân viên |
Lĩnh vực: | Công nghệ thông tin |
Địa chỉ: | Tầng 5, số 244 đường Cống Quỳnh, Phường Phạm Ngũ Lão, Quận 1, Thành phố Hồ Chí Minh, Việt Nam |
Tên công ty: | Công ty TNHH Gearment |
Quy mô: | 50-99 nhân viên |
Lĩnh vực: | Công nghệ thông tin |
Địa chỉ: | Tầng 5, số 244 đường Cống Quỳnh, Phường Phạm Ngũ Lão, Quận 1, Thành phố Hồ Chí Minh, Việt Nam |
Ngày đăng tuyển: | 26/05/2025 |
Cấp bậc: | Nhân viên |
Học vấn: | Đại học |
Số lượng tuyển: | 1 |
Độ tuổi: | 22 - 28 tuổi |
Giới tính: | Không yêu cầu |
Hình thức làm việc: | Toàn thời gian |
Thông báo
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