Trưởng phòng Hành chính nhân sự (People Operations Leader)

Mức lương

Thương lượng

Kinh nghiệm

3 năm

Hạn nộp hồ sơ

26/01/2026

Địa điểm

Hà Nội

Mô tả công việc

Founded in 2014, Eastgate Software is a software development company that builds custom business solutions and applications. We are proud of our high-qualified staff who has more than 20 years of experience in software development including web, mobile and desktop applications.

We put quality and customer satisfactions at the top priority in every project we carry. Therefore, our German and US senior experts offer local consultancy for European and US clients.

As a member of Eastgate, you will be emerged in a professional and flexible environment where you have opportunities to express your own ideas and improve your skill set through many interesting full-cycle projects.

Your responsibilities:

You will be joining the People Operations Department as a leader and you will be responsible for the following tasks:

1. Talent Acquisition (50% of working time)

• Partner with Hiring Managers / Delivery Managers to clarify headcount plans, job requirements, hiring priorities and interview processes.
• Own end-to-end recruitment for all functions, with a strong focus on technical roles (Developers, QA, PM, BA) in an IT outsourcing environment.
• Proactively source candidates via LinkedIn, Facebook groups, IT job boards (e.g. ITviec, TopDev, VietnamWorks), referrals and tech communities.
• Track and improve recruitment KPIs (time to fill, offer–acceptance rate, pipeline quality, retention during probation).

2. Training & Development (30% of working time)

• Design and organize training activities to support both technical and soft-skill development.
• Work with department heads to identify skill gaps and propose targeted training plans (internal sharing, external trainers, e-learning, mentorship programs).
• Build and promote a learning culture: internal tech talks, brown-bag sessions, knowledge-sharing between projects, and onboarding training for new hires.
• Recommend organizational improvements (team structure, roles, workflows) to increase productivity, collaboration, and morale.

3. Compensation & Benefit (10% of working time)

• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintain and enhance employee benefits programs, including compensation, health insurance, expenses, vacation, and other personnel packages.
• Coordinate with Finance on payroll accuracy, statutory deductions, PIT and mandatory insurances.

4, Employee Relations (10% of working time)

• Plan, monitor, and appraise HR activities by scheduling management conferences with employees, hearing and resolving employee grievances, training managers to coach and discipline employees, and counseling employees and supervisors.
• Plan and support engagement & culture activities (team building, company events, surveys, recognition programs) to maintain high morale in a project-based, outsourcing context.

Yêu cầu ứng viên

• Bachelor’s degree in Human Resources, Business Administration or related field.
• 3–5+ years of HR generalist or HR Manager experience, preferably in an IT outsourcing / software / tech environment.
• Strong track record in recruiting tech talent and proactively sourcing candidates.
• Hands-on experience in training coordination and/or L&D program support.
• Solid understanding of Vietnam labor laws and HR compliance.
• Good communication skills in Vietnamese and English (written & spoken).
• Data-driven, organized, proactive; comfortable working in a fast-paced, project-based environment.

Quyền lợi/Phúc lợi

• Attractive salary and bonus package.
• Eastgate Software is a Global Fortune 500 Preferred Vendor, so you will have an opportunity to work with many IT Experts around Europe and USA.
• Be emerged in a professional and motivating environment where you have opportunities to express your ideas and improve your skill set through many interesting full-cycle projects.
• Flexible working time: 9:30 a.m. to 6:30 p.m., Monday to Friday, No Overtime (Only 8 working hours)
• Performance review and appropriate gratification: twice a year.
  13th month salary + Project Bonus + 02 probationary months with full salary.
• Extra health check package per year.
• 12 annual leave days/year (add an extra day each year and a maximum 20 days for annual leave) + 04 days for studying purpose.
• Free snacks, video gaming & movie nights, team social and sports activities.

Thời gian làm việc

• Thứ 2 - Thứ 6 (từ 09:30 đến 18:30).

Địa điểm làm việc

• Số 9 Đào Duy Anh, Phường Kim Liên, Thành phố Hà Nội