Customer Service, Support
Mô tả công việc
- Consulting services to the customer’s inquiries via email, live chat, phone, etc.
- Providing a polite, professional and accurate communication
- Handling and resolving customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Provide pricing and delivery information
- Collecting or delivering dossiers from/to customers;
- Filling in relevant forms;
- Perform customer verifications
- Contacting and updating with authorities;
- Write and post information to Social networks
- Other activities to help customers finish the service
Yêu cầu ứng viên
- No working experience required
- Candidate must possess at least a College Degree in Hospitality/Tourism/Hotel Management, Human Resource Management, Business Studies/Administration/Management, Commerce or equivalent
- Logical thinking ability
- Motivated and proactive
- Careful and patient style of work
- Strong written, listening, reading and speaking English skills
- Ability to work under pressure
- Good problem solving, collaboration, and communication skills
- Negotiation skills
- WORKING TIME: Can start asap, work in shifts (the staff is working at the office - shift 1 in 2-month probation, more detail will be discussed in the interview):
- Shift 1: 8:00am - 5:30pm (work at office)
- Shift 2: 5:00pm - 11:00pm (work at home)
- Shift 3: 2:00am - 7:00am (work at home)
Quyền lợi/Phúc lợi
- A friendly, dynamic and professional environment with great chances to learn new skills and gain valuable experience
- Annual leave, insurance following Vietnam Law and as company’s regulations (social insurance and health care insurance, etc.)
- Annual health checkup
- Competitive salary based on your capabilities and contribution
- Performance review once a year (including review salary, recognize employee’s efforts and identify development/improvement needs)
- Outdoor activities with company support: company trip, team building, birthday gift, mid-autumn gift, 13th-month salary, Year-end party, etc.)
Địa điểm làm việc
- Thành phố Hồ Chí Minh
Quy mô: | 50-99 nhân viên |
Lĩnh vực: | Nhóm nghề khác |
Địa chỉ: | Số 40 Đường Thiên Phước, Phường 9, Quận Tân Bình, TP Hồ Chí Minh |
Tên công ty: | Công ty TNHH The One Vietnam |
Quy mô: | 50-99 nhân viên |
Lĩnh vực: | Nhóm nghề khác |
Địa chỉ: | Số 40 Đường Thiên Phước, Phường 9, Quận Tân Bình, TP Hồ Chí Minh |
Ngày đăng tuyển: | 07/01/2020 |
Cấp bậc: | Mới tốt nghiệp |
Học vấn: | Cao đẳng |
Số lượng tuyển: | 0 |
Độ tuổi: | Không yêu cầu |
Giới tính: | Nữ |
Hình thức làm việc: | Toàn thời gian |
Thông báo
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