Chuyên Viên Cao Cấp (Chính Sách Gian Lận - Tín Dụng Tiêu Dùng - Consumer Loan Fraud Strategy Officer)

- Develop and propose fraud management policy and procedure to prevent, detect and investigate fraud cases in consumer loan.
- Propose (if applicable), test and use system to support fraud monitoring.
- Analyse company's and market's data to propose suitable fraud prevention measures and plan (including mystery shopping, prior and post fraud investigation...).
- Implement proposals to prevent fraud.
- Create and manage watch list, black list policy.
- Prepare periodical risk and fraud evaluation report and propose measures to prevent current fraud trends.
- Review new product/service in perspective of Risk & Fraud Management.
- Review all new policies and procedures before promulgating.
- Call, field investigation and resolve fraud case.
- Prepare regular/on demand report on risk and fraud incident.
- Set up and maintain good relation with fraud prevention association/networks and other banks to collect information regarding incidents, fraud trend.
- Other tasks assigned by Head of Department and Company.