Ecom Account Manager
Mô tả công việc
1. Client Management
- Act as the primary contact for brand clients: receive briefs and consult on suitable solutions (e.g., livestream, affiliate, branding).Negotiate and develop commercial proposals, contracts, and KPI agreements.
- Monitor performance reports and maintain long-term client relationships.
2. Project Management
- Coordinate internally with KOL, Creative, Livestream Ops, Logistics teams, etc., to ensure campaigns are executed on time and aligned with objectives.
- Oversee campaign performance metrics: traffic, CTR, conversion rate, GMV, etc.
- Propose optimization strategies: livestream timing, strategic products, promotions, KOL matching, and more.
3. Market Analysis & Strategic Development
- Keep up with e-commerce trends, especially TikTok Shop and Shopee.
- Recommend strategies for product portfolio expansion and brand segmentation aligned with company direction.
- Manage client databases, build processes for client care and upselling.
4. Team Management
- Guide and train Account Executives; assist in resolving operational issues.
- Allocate workload and oversee the quality of deliverables.
Yêu cầu ứng viên
- Bachelor's degree in Business, E-commerce, Marketing, or related fields.
- Minimum 2 years of experience as an Account/Account Manager, preferably in E-commerce, Agency, or platforms like TikTok Shop, Shopee.
- Experience working directly with KOLs/creators and brands is a strong advantage.
- In-depth understanding of livestream commerce, online consumer behavior, and e-commerce market trends.
- Strong communication, negotiation, and presentation skills.
- Proactive, data-driven, customer-centric, and able to work under high pressure.
- Preferred candidates with prior experience managing a small team.
- Have personal laptop.
Quyền lợi/Phúc lợi
- Competitive salary based on experience and capabilities.
- Lunch allowance.
- Clear career advancement path.
- 13th-month salary, personal & departmental KPI bonuses.
- Full participation in social, health, and unemployment insurance per labor law.
- 16 annual leave days/year + birthday off + regular teambuilding activities.
- Young, dynamic, and open work environment with creative freedom and growth opportunities.
- Competitive income: Base salary + KPI + campaign bonus.
- Opportunity to work with top-tier brands and trending KOLs.
- Fast-track career growth in the booming live commerce industry.
- Access to training on e-commerce operations, data tools, and online sales strategy.
Thời gian làm việc
- Thứ 2 - Thứ 7 (từ 09:00 đến 18:00)
- Thứ 2 - sáng Thứ 7
Địa điểm làm việc
- 37 Bế Văn Cấm, Phường Tân Hưng, Thành phố Hồ Chí Minh
Quy mô: | 50-99 nhân viên |
Lĩnh vực: | Marketing, Nhóm nghề khác |
Địa chỉ: | 37 Bế Văn Cấm, Phường Tân Hưng, TP Hồ Chí Minh |
Tên công ty: | Công ty TNHH Thương Mại Dịch Vụ Nina Nguyễn |
Quy mô: | 50-99 nhân viên |
Lĩnh vực: | Marketing, Nhóm nghề khác |
Địa chỉ: | 37 Bế Văn Cấm, Phường Tân Hưng, TP Hồ Chí Minh |
Ngày đăng tuyển: | 02/08/2025 |
Cấp bậc: | Trưởng nhóm/Giám sát |
Học vấn: | Cao đẳng |
Số lượng tuyển: | 1 |
Độ tuổi: | Không yêu cầu |
Giới tính: | Không yêu cầu |
Hình thức làm việc: | Toàn thời gian |
Thông báo
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