Head of Training & Development

Mức lương

Thương lượng

Kinh nghiệm

3 năm

Hạn nộp hồ sơ

26/03/2021

Địa điểm

Bà Rịa - Vũng Tàu

Mô tả công việc

- The Training Manager position impacts on the skill, knowledge and attitudes of every employee and ensures the availability and use of effective resource.
- Plans, directs, administers and facilitate all training and development efforts throughout the entire property to include orientation, supervisory development, departmental development, skills training, recognition programs, internal communications and employee events.
- Schedule and facilitate employee, supervisor and management training and development initiatives.
- Conduct needs analysis to determine specialized training needs on property.
- Train and build up Training committee.
- Develops activities/curriculum to enhance standardized training programs.
- Monitors and evaluates to the progress and effectiveness of training and development programs and makes recommendations for improvement.
- Design and produce training aids (i.e. case studies, simulations, games, exercises, etc.) and support materials.
- Function as an internal consultant to assist management in the analysis and identification of organizational issues and development.
- Provides input and assists in preparation of annual budget.
- Utilizes guest feedback systems to conduct needs analysis for training programs.
- Handles all tracking and communication of property training and reporting needs.
- Provides strategic direction for the training team and proactively conveys guidelines for staff that shapes the unparalleled standards expected.
- Determines work procedures, prepares work schedules, and expedites workflow.
- Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
- Studies and standardizes procedures to improve efficiency of subordinates.
- Maintains harmony among workers and resolves grievances.
- Keeps leadership informed on a timely basis of any undue variance from expected results.
- Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.

Yêu cầu ứng viên

- Bachelor degree in majority of Hospitality management.
- A minimum of 5 - 7 years’ experience as a Training Manager in the hospitality/casino & service industry of multinational company with large scale.
- Strong leadership, management, organization and planning skills.
- Strong analysis, training and development skills such as assessment, design, implementing and evaluation must be.
- Demonstrate the ability to be innovative in adult/organization training and development.
- Knowledgeable and expertise in training methods, learning styles and training format such as workshops, seminars, web-based training…
- Excellent in communication, presentation and training delivery skills in both oral and written
- Strong and professional knowledge management, project management, facilitation, interpersonal skill.
- Strong human resource strategy, consultancy and people influence skills
- Ability to read general business periodicals, professional journals, technical procedures to stay abreast of trends in Training and Development.
- Ability to communicate fluently in the local language and English both verbally and nonverbally.
- Maintain a professional, neat and well-groomed appearance adhering to The Grand Ho Tram Strip property standards.
- Must be able to work self-directed, handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines with particular attention to detail.
- Excellent guest service skills. Must have the ability to respond to handle difficult or stressful situations with tact and diplomacy.

Quyền lợi/Phúc lợi

- Discussed in the interview

Địa điểm làm việc

• Tỉnh Bà Rịa - Vũng Tàu