Customer Service
Mô tả công việc
1. GENERAL REQUIREMENT
- Run sales activities with customers as Sales procedures in ISO 9001, BRC
- Consulting and supporting for the customers about printing techniques and company products with best quality.
- Coordinating, monitoring to ensure delivering goods in full, in time and in qualities to customers.
- Maintain customers relationship
2. RESPONSIBILITY
* External Communication:
- Dealing with customers in details regarding product specifications, POs, prices, quantities.
- Preparing the quotations for the customer.
- Preparing the Order Confirmation for the customer.
- Converting customer’s document into internal specifications, procedures and manufacturing orders.
- Updating and transferring correctly customer’s requirement to the relevant departments.
- Updating customer’s profile
- Working closely with customers to get more orders to achieve the business target set by the Company yearly.
- Coordinating with Finance Department on the Account Receivable Aging Report and working with the customer to get a prompt payment for overdue invoices.
- Working on the customer’s software system as well as MM Group’s software system regarding to the PO details, Invoices, Payment etc.
- Preparing monthly report and sending out to the customer.
- Keeping in touch with customers to get the customers’ needs.
- Supporting customers when they visit the company.
- Calling customers to discuss for urgent cases via phone, skype
* Internal Communication:
- Handling Customer’s POs according to Company’s regulation and procedure.
- Coordinating with relevant departments to launch the samples for customer’s review and approval.
- Following up with the production schedule and discussing with the customers to solve the problems if any issues occur during production run.
- Coordinating with relevant departments to deliver/receive goods on time as requested.
- Managing and checking the quantity of goods after delivering.
- Preparing, managing and liquidating contracts.
- Preparing shipping documents for each P.O.
- Attending internal meetings regarding projects, productions, audits etc.
- Other tasks as assigned by Sales Manager/ Sales Leader.
Yêu cầu ứng viên
* Education
- Graduated from College, University with major in International Trade, Business administration, Marketing, Economics, Finance or related major.
* Qualification
- Labor Law and Government’s' Law
- Regulations, Employees’ commitment and company's rules.
- Printing material
- Printing products and technical.
- Procedures, business standard, printing production and technique, run company as ISO 9001, BRC
- Targets and quality policies include all the responsible and rights.
* Skills:
- Proficiency with Microshop office
- Selling skills.
- Presentation skills.
- Communication skills.
- Reported skills.
- Good at English with 4 skills.
* Experience: At least 2 years experience with the same position in equated fields.
* Other: male gender preference
Quyền lợi/Phúc lợi
- Attractive salary and bonus
- Social insurance, health insurance, unemployment insurance and other benefits
- A dynamic, modern, friendly and professional working environment.
Địa điểm làm việc
- Tỉnh Bình Dương
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| Quy mô: | 200-499 nhân viên |
| Lĩnh vực: | Chưa cập nhật |
| Địa chỉ: | Số 15 đường N3, Khu công nghiệp Sóng Thần 3, Khu 1, Phường Phú Tân, Thành phố Thủ Dầu Một, Bình Dương |
| Tên công ty: | Công ty TNHH Bao Bì MM Vidon |
| Quy mô: | 200-499 nhân viên |
| Lĩnh vực: | Chưa cập nhật |
| Địa chỉ: | Số 15 đường N3, Khu công nghiệp Sóng Thần 3, Khu 1, Phường Phú Tân, Thành phố Thủ Dầu Một, Bình Dương |
| Ngày đăng tuyển: | 16/08/2023 |
| Cấp bậc: | Mới tốt nghiệp |
| Học vấn: | Trung cấp |
| Số lượng tuyển: | 12 |
| Độ tuổi: | Không yêu cầu |
| Giới tính: | Không yêu cầu |
| Hình thức làm việc: | Toàn thời gian |
Thông báo
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