Cửa Hàng Trưởng (Store Manager)
Mô tả công việc
1. P&L Management:
- Support Retail manager to plan to grow sales in the store.
- Support Retail manager to develop an annual budget that keep track of all expected expenses and sales.
2. Sales management and sales service:
- Ensure that all customers are served properly.
- Cooperate with Retail manager to develop sales strategy based on market trends, sales goals and invemtory control.
- Implement this strategy with a quality-oriented sales policy and customer service.
- Ensure that all sales teams fully understand the sales strategy and apply it.
- Ensure good after-sale services.
- Support the Retail Manager to prepare a sales budget every 6 months.
3. Operation:
- Check the staff’s cleaning, general display and uniform.
- Inventory and control import and export of goods.
- Control stock and order.
- Check out the promotions at the time of application and persistently disseminate to employees.
4. Purchase:
- Execute a suitable purchasing strategy, based on the specifics of the store (demand, inventory, and sales goals).
5. Inventory:
- Proactive inventory management to increase sales.
- Always fully aware of the inventory of all product lines and report promptly to the Retail manager, predict product accumulation and shortages, and maintain as reasonable as possible.
- Optimize in-store sales by ensuring inventory is available, and regularly rearranging goods in the store.
6. Knowledge of goods and products:
- Train the sales team to develop the right sales skills.
- Maintain an image of the store and the environment with the company that sets its standards of day-to-day operations.
- Ensure product knowledge and theme of season & year and responsible for training staff to understand product knowledge.
- Develop a training plan and make recommendations to the Manager every year.
7. Customer Service:
- Ensure that each member of the Sales Team provides an excellent service to each customer entering the store, consistent with the Brand's customer service standards.
- Sales growth through suitable services for all customers.
- Always be present and resolve internal problems at the store in case of a conflict.
8. Team Management:
- Responsible for allocating business goals, scheduling work schedules for employees.
- Promote the sales team to serve all customers according to specified standards
- Supervise and maintain high quality staff.
- Track each employee's performance.
- Ensure that the team is properly trained on a regular basis to develop customer service, product knowledge and sales skills.
- Monitor and ensure the allocation of employee leave schedule according to the regulations of the Company.
- Create teamwork, discipline and mutual respect, as well as dedication and loyalty to the Company.
- Ensure all team members receive the right support to reach their best potential.
9. Sales Management:
- Ensure that processes and systems are clearly understand, run smoothly, and comply with the ever-changing needs of sales operations.
- Support the Retail manager according to the Company's process of handling sales reports.
10. Communication:
- Deploy all communication activities as instructed by the Marketing department in relation to the store as required.
- Propose to Marketing all communication activities that can help achieve the store's sales goals.
- Always be a brand ambassador for all store visitors and to ensure that each member of the sales team acts as the brand ambassador.
11. Asset Management:
- Responsible for the management and maintenance of the store's assets.
- Responsible for timely reporting to the Retail manager to fix problems that do not affect sales activities.
12. Team Training:
- Responsible for guiding and training new employees in accordance with the Company's regulations and procedures.
- Train employees in sales skills, customer communication and other skills.
13. Other jobs as assigned by the Direct Manager.
Yêu cầu ứng viên
1. Core Competencies:
- Positive thinking.
- Proactive/ Creative.
2. Skills:
- Problem solving skill.
- Execellent communication skill.
- Teamwork skill.
- Presentation skill.
- Sales skill.
- Job assignment and authorization skill.
- Training skill.
- Management capabilties and customer service.
- Customer relation management skill.
- Strong sales thinking with solid analytical skill.
3. Knowledge & Qualificaion:
- Graduating from college or higher.
- At least 5 years management skills in luxury retails or similar qualifications.
- English/ French/ Japanese or Chinese is an advantage.
- Experience in retail, fashion, executive management skills is an advantage.
- Knowledge of Microsoft Office skills.
Quyền lợi/Phúc lợi
- Be paid in full insurance.
- Allowances.
- Bonus sales + review salary 1 time/year.
- Professionally training.
- Join annual team building with the company.
- Enjoy many discounts on all products of the group (Fashion - luxury accessories, restaurants - hotels, beverages, decor products,...).
Địa điểm làm việc
- Thành phố Hà Nội
Quy mô: | 50-99 nhân viên |
Lĩnh vực: | Chưa cập nhật |
Địa chỉ: | Tầng 3, Số nhà 21, ngõ 2 phố Lê Văn Hưu - Phường Phạm Đình Hổ - Quận Hai Bà Trưng - Hà Nội. |
Tên công ty: | Công ty TNHH Quốc tế Tam Sơn |
Quy mô: | 50-99 nhân viên |
Lĩnh vực: | Chưa cập nhật |
Địa chỉ: | Tầng 3, Số nhà 21, ngõ 2 phố Lê Văn Hưu - Phường Phạm Đình Hổ - Quận Hai Bà Trưng - Hà Nội. |
Ngày đăng tuyển: | 28/09/2020 |
Cấp bậc: | Khác |
Học vấn: | Cao đẳng |
Số lượng tuyển: | 2 |
Độ tuổi: | Không yêu cầu |
Giới tính: | Không yêu cầu |
Hình thức làm việc: | Toàn thời gian |
Thông báo
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