Ngành nghề
Nơi làm việc
Phạm Thị Ánh Hồng
Thông tin nghề nghiệp
3
Đại học
Độc thân
Nhân viên/ Có kinh nghiệm
Tp Hồ Chí Minh
11 triệu
Kinh nghiệm làm việc
Từ 2018 đến 2020: Nhân viên/ Có kinh nghiệm tại Exo Travel JSC
- Manage and operate tours for clients
- Work and deal with suppliers (hotels, restaurants, vehicles..) via phone and email.
- Plan program for guide
- Solve all the problems on the tour, make it go smoothly and clients satisfied in the best way
- Maintain profit of the tour by balancing costs...
* Recognition and Gains:
- Operate all the tours effectively, minimize clients' complaint, with team contribute to operate 70%
total tour number of the company
- Work and deal with suppliers (hotels, restaurants, vehicles..) via phone and email.
- Plan program for guide
- Solve all the problems on the tour, make it go smoothly and clients satisfied in the best way
- Maintain profit of the tour by balancing costs...
* Recognition and Gains:
- Operate all the tours effectively, minimize clients' complaint, with team contribute to operate 70%
total tour number of the company
Từ 2020 đến 2021: Nhân viên/ Có kinh nghiệm tại T.K. Distribution
- Providing customer support on any issues within the company – this could be by telephone or a
face to face support.
- Calling and taking care of active and non-active customers.
- Ensuring the processing of orders, preparation of correspondence, and fulfillment of customer
needs to ensure that the customer leaves satisfied.
- Be the basic point of contact a customer makes with the organization.
- Reporting to the manager of the organization and is responsible for performing a variety of duties.
face to face support.
- Calling and taking care of active and non-active customers.
- Ensuring the processing of orders, preparation of correspondence, and fulfillment of customer
needs to ensure that the customer leaves satisfied.
- Be the basic point of contact a customer makes with the organization.
- Reporting to the manager of the organization and is responsible for performing a variety of duties.
Kỹ năng
- Giao tiếp
- Làm việc nhóm
- Thuyết phục, thương lượng
- Tổ chức, sắp xếp công việc
- Nắm bắt công việc
- Làm việc nhóm
- Thuyết phục, thương lượng
- Tổ chức, sắp xếp công việc
- Nắm bắt công việc
Ngoại ngữ
- Tiếng Anh (Trung cấp)
Học vấn bằng cấp
- cử nhân từ 2014 - 2018 tại Trường Đại học Tài chính - Marketing (ngành học: Khác)
Mục tiêu nghề nghiệp
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