Phạm Thị Ánh Hồng
Kinh nghiệm: 3 nămHình thức làm việc: Chưa cập nhật
Địa điểm làm việc: Thành phố Hồ Chí Minh
Ngành nghề: Kinh doanh | Nhóm nghề khác
Lương mong muốn: Trên 11 triệu
Trình độ: Đại học
Giới thiệu
Kinh nghiệm
Nhân viên/ Có kinh nghiệm
Exo Travel JSC • 03/2018 - 05/2020
- Manage and operate tours for clients
- Work and deal with suppliers (hotels, restaurants, vehicles..) via phone and email.
- Plan program for guide
- Solve all the problems on the tour, make it go smoothly and clients satisfied in the best way
- Maintain profit of the tour by balancing costs...
* Recognition and Gains:
- Operate all the tours effectively, minimize clients' complaint, with team contribute to operate 70%
total tour number of the company
- Work and deal with suppliers (hotels, restaurants, vehicles..) via phone and email.
- Plan program for guide
- Solve all the problems on the tour, make it go smoothly and clients satisfied in the best way
- Maintain profit of the tour by balancing costs...
* Recognition and Gains:
- Operate all the tours effectively, minimize clients' complaint, with team contribute to operate 70%
total tour number of the company
Nhân viên/ Có kinh nghiệm
T.K. Distribution • 09/2020 - 03/2021
- Providing customer support on any issues within the company – this could be by telephone or a
face to face support.
- Calling and taking care of active and non-active customers.
- Ensuring the processing of orders, preparation of correspondence, and fulfillment of customer
needs to ensure that the customer leaves satisfied.
- Be the basic point of contact a customer makes with the organization.
- Reporting to the manager of the organization and is responsible for performing a variety of duties.
face to face support.
- Calling and taking care of active and non-active customers.
- Ensuring the processing of orders, preparation of correspondence, and fulfillment of customer
needs to ensure that the customer leaves satisfied.
- Be the basic point of contact a customer makes with the organization.
- Reporting to the manager of the organization and is responsible for performing a variety of duties.
Học vấn
Trường Đại học Tài chính - Marketing
- Chuyên ngành:
- Xếp loại: Khá
- Chuyên môn:
- Thời gian học: 01/2014 - 01/2018
Trường Đại học Tài chính - Marketing
- Chuyên ngành:
- Xếp loại: Khá giỏi
- Chuyên môn:
- Thời gian học: 01/2014 - 01/2018
1
Thông tin liên hệ
Nữ
11/01/1996
663 Trần Xuân Soạn, phường Tân Hưng, Quận 7, TP. HCM
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