Sales Tour Inbound

Mức lương

Thương lượng

Kinh nghiệm

1 năm

Hạn nộp hồ sơ

20/04/2025

Địa điểm

Hà Nội

Mô tả công việc

• Introduce and provide consultation to customers regarding the company's travel products: group tours, private tours, visa and passport services, cooking class tours, coffee tours, etc.
• Design customized travel programs according to customer requests and follow the business department's procedures (selling travel packages to foreign customers);
• Update customers on timely information related to pricing, promotions, and other offers;
• Build, manage, update, and nurture assigned customer relationships;
• Directly engage with customers and partners to answer their inquiries and meet their needs via social media platforms (such as WhatsApp, Skype, Line, KakaoTalk...), email, or phone;
• Record customer feedback, inquiries, and complaints, and address them promptly;
• Collaborate with the operations department to fulfill the services committed to the customers;
• Propose and implement customer appreciation programs to ensure the best experiences for customers;
• Proactively search for potential clients and agents;
• Partner with various organizations, companies, schools, and customer conferences to promote the company's brand and service
• Carry out other tasks as requested by the Director and aligned with the company's overall goals
• Receive tasks from the leadership team, working towards common objectives

Yêu cầu ứng viên

• Education: Bachelor's degree in hospitality, tourism, foreign languages, or related fields;
• Male/ Female with at least 1 years of experience in the position of Sales Inbound Tour (selling tours to foreign customers);
• Proficient in English; candidates with additional language skills are preferred;
• Good appearance, agile, and having a sense of aesthetics is an advantage;
• Proficient in office software: Excel, Word, Outlook, etc.;
• Strong ability to persuade customers and negotiate with partners;
• Excellent communication, analytical, and problem-solving skills;
• Positive attitude, pleasant, open-minded, honest, dynamic, and decisive personality;
• Good knowledge of customers: able to understand customer needs and expectations;
• Willingness to learn and improve professional skills;
• Strong knowledge of domestic and outbound destinations;
• Proactive and creative at work, capable of suggesting improvements within the scope of their role or department, and contributing new business ideas.
• Ability to withstand pressure.

Quyền lợi/Phúc lợi

• Attractive salary based on ability (starting base salary: 10 - 12 million VND + 10% sales commission bonus) → Total income up to 90+ million VND/month;
• Annual salary review (depending on the company's business performance and employee's work efficiency);
• Full benefits of social insurance, health insurance, and unemployment insurance as per the regulations of the Vietnamese government;
• Holiday bonuses, Tet bonuses, 13th-month salary, annual travel, periodic health check-ups, team building activities, gifts for birthdays, weddings, childbirth, etc.;
• 12 days of annual leave as per the Vietnamese Labor Law and one paid day off on your birthday;
• Dynamic working environment, with clear promotion opportunities based on performance and salary increases according to work results.

Thời gian làm việc

• Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
• Thứ 2 - Thứ 7 (từ 08:00 đến 12:00)

Địa điểm làm việc

• Số 86 Ngõ 279 Đội Cấn, Quận Ba Đình, Thành phố Hà Nội