Platform Governance & Policy Manager

Công ty TNHH TIKI

Mức lương: Thỏa thuận Nơi làm việc: Tp Hồ Chí Minh

Trình độ: Đại học Đã hết hạn

Nộp đơn Lưu việc làm

In charge of managing end-to-end process for seller onboarding, verification on platform operations.
Driving to our seller registration page and checking new sellers joining with qualified documents on the platform
Develop policies, set standards, onboard and incubate new sellers, grow and manage existing ones
Lead, plan and manage platform policy and governance strategy
Review of key initiatives on performance improvement and healthy platform
Drive improvement of platform efficiency, manage the performance indicators, identify the improvements and initiate projects to achieve set goals
Execute processes to manage end-to-end life cycle of sellers
Monitor platform conditions and analyze impacts of policy solutions on business activities
Draft and publish policies, align with various teams to lead strategy for educating and communication to sellers on any new and existing policies and process
Develop and enhance internal policies and tools such as increasing automation, updating policies
Design and enforce the policies that govern relationships to protect each parties’ interest and ensure sustainable long-term growth.

Strong in building and standardize Policy, Process, Operations, project management
Enthusiasm for e-commerce and platform operations and its opportunities
University graduate with relevant bachelor/Master degree (Operations
Background)
Strong interest in driving business improvements through data-driven decision making
Work experience in e-commerce, operations, project management, analytics
Ability to manage multiple stakeholders, prioritize and deliver on multiple projects
Strong business acumen and analytical skill, able to identify opportunities/problem and the excellent data comprehension
Adeptness in Microsoft office tools, i.e. Word, Excel, PowerPoint
Positive learning attitude with strong adaptation skills in a fast-paced environments