Customer Service Officer
Mô tả công việc
• Efficient & high quality implementation of customer care at the centre.
+ CSOs are responsible for customer care to all internal and external customers.
• Reporting
+ At all time CSOs should know and be able to report on all aspects of the responsible areas related to sales and customer service efficient and high quality operations.
• Communication
+ Communicate well with other CSOs and ECs and staff from other departments in the centre including teachers, EFL admin staff, tea ladies, security guards and etc.
• Continuous Improvement
+ Identify opportunities to develop, improve and add value to Apollo’s Centre
+ Operations in line with the strategic goals of their centre(s) and the organization.
• Other duties assigned by the Centre Manager.
Yêu cầu ứng viên
• Vietnamese national.
• Holder of Bachelor’s degree
• Be proactive, interpersonal and detail-oriented.
• Can be communicated, both in English and Vietnamese
• Computer literacy – MS office applications (Word, Excel, Outlook).
ĐỊA ĐIỂM LÀM VIỆC
- Ho Chi Minh City, Vietnam
- Hà Nội, Vietnam
- Tầng 3 Tòa nhà Long Phương, 376 Trần Phú, Từ Sơn, Bắc Ninh
Quyền lợi/Phúc lợi
- English communication working environment
- Educational sponsorship
- Paid leave
Địa điểm làm việc
- Thành phố Hà Nội
- Thành phố Hồ Chí Minh
- Tỉnh Bắc Ninh
| Quy mô: | 200-499 nhân viên |
| Lĩnh vực: | Chưa cập nhật |
| Địa chỉ: | 181-183-185 Phố Huế, Phường Phố Huế, Quận Hai Bà Trưng, Hà Nội |
