Tuyển Telesales Leader
Mô tả công việc
- Develop objectives for the call center’s day - to - day activities
- Develop and improve cold calling script effectively
- Collect and analyze call center statistics (sales rates, customer service metrics) to make amendment timely and apply for the team
- Coach and provide training to personnel to maintain high customer service standards
- Evaluate performance with key metrics
- Other assigned tasks.
Yêu cầu ứng viên
- Age: over 25 - year - old
- Background: Bachelor’s degree or equivalent
- At least 1 - 2 years experience in the same position/ Call center Supervision position
* SKILLS
- MS Office
- Fluent at English
- Good communication and customer service skills
- Strong negotiation skills
- Attention to detail
- Able to solve problems and complaints from customers
- Able to multitask and remain calm under pressure, especially during peak hours.
Quyền lợi/Phúc lợi
- Talk when interview.
Địa điểm làm việc
- Thành phố Hồ Chí Minh
| Quy mô: | 100-199 nhân viên |
| Lĩnh vực: | Chưa cập nhật |
| Địa chỉ: | P17.01, Tầng 17 Khu VP Tòa nhà Pearl Plaza, 561A Điện Biên Phủ - Phường 25 - Quận Bình Thạnh - TP Hồ Chí Minh. |
