Tuyển dụng Ecommerce Outbound Supervisor
Mô tả công việc
I. MAIN TASKS:
- Outbound: Fulfil orders to customers on time, with the right products and experience.
- Note: Here, the team also performs a QC of the item and updates the ETP.
1. Scope: QC, update ETP, print receipt, pack & tape, airway bill, handover to 3PL.
2. KPIs: Backlog, productivity, same day orders done.
II. GENERAL RESPONSIBILITIES
1. Strategic:
- Fully understand the strategy of the department and company
- Understand how the responsibilities and goals of the employee are tied to the department and company strategy.
2. Performance
- Fully understand and achieve individual KPIs (iKPIs) set by Manager
3. People
- Support a healthy and safe working environment that promotes collaboration and teamwork
- Help and teach others
4. Financial
- Contribute to the revenue-generating/cost-controlling activities of the team.
- Know the team’s revenue/budget performance in an ongoing basis
5.Operational
- Follow company processes, procedures, and policies (PPPs)
- Be proactive and resolve issues or escalate more difficult ones to your manager
- Maintain the security and safety of the office, employees and guests by keeping a watchful eye on the office, ensure all entrances are guarded or closed and locked at all times.
Yêu cầu ứng viên
- 2 - 4 years of experience in E-commerce operation or related that have at least 1 years of experience in the same position
- Knowledge of operating E-commerce business
- Knowledge of debt management, fulfillment, logistics, customer services
- Exceptional data management skills, SQL is a plus
- Strong ability to investigate problems at hand, dive deep to the root cause of a problem, find systematic gaps, support it with analytical data and finally address the issue
- Result oriented, strong commitment to deliver expected outputs
Quyền lợi/Phúc lợi
- Direct discussion during the interview
Địa điểm làm việc
- Thành phố Hồ Chí Minh
| Quy mô: | 100-199 nhân viên |
| Lĩnh vực: | Chưa cập nhật |
| Địa chỉ: | L19-07-09, Tầng 19, Tòa nhà Vincom Đồng Khởi, 72 Lê Thánh Tôn - Phường Bến Nghé - Quận 1 - TP Hồ Chí Minh |
| Tên công ty: | Công ty Cổ phần Maison Retail Management International |
| Quy mô: | 100-199 nhân viên |
| Lĩnh vực: | Chưa cập nhật |
| Địa chỉ: | L19-07-09, Tầng 19, Tòa nhà Vincom Đồng Khởi, 72 Lê Thánh Tôn - Phường Bến Nghé - Quận 1 - TP Hồ Chí Minh |
| Ngày đăng tuyển: | 18/02/2021 |
| Cấp bậc: | Trưởng nhóm/Giám sát |
| Học vấn: | Cao đẳng |
| Số lượng tuyển: | 1 |
| Độ tuổi: | Không yêu cầu |
| Giới tính: | Không yêu cầu |
| Hình thức làm việc: | Toàn thời gian |
Thông báo
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