Tuyển Training Coordinator Staff

- Create a training schedule that includes all areas of practice, including commercial and residential security
- Build rapport with trainees and encourage them to develop trust in one another so they can rely on each other in the field
- Onboard new hires and train them in our policies and procedures
- Organize training sessions with customers in 1- and 3-day intensives
- Research and evaluate training software programs to automate the administrative functions of the department
- Order training supplies and materials to enhance instruction program
* Job duties & responsibilities
- Map out annual training plans for management, HR, customer support and more
- Design and develop training programs (outsourced and/or in-house)
- Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes)
- Market available training to employees and provide necessary information about sessions
- Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
- Use known education principles and stay up-to-date on new training methods and techniques
- Design, prepare and order educational aids and materials
- Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
- Gather feedback from trainers and trainees after each educational session
- Partner with internal stakeholders and liaise with experts regarding instructional design
- Maintain updated curriculum database and training records
- Host train-the-trainer sessions for internal subject matter experts
- Manage and maintain in-house training facilities and equipment
- Research and recommend new training methods, like gamification