Tuyển Receptionist (Korean Speaking - Kovie Hotel)

- Register guests and assigns rooms. Accommodates special requests whenever possible.

- Assists in pre-registration and blocking of rooms for reservations.

- Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures

- Understands room status and room status tracking.

- Knows room locations, types of rooms available, and room rates.

- Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.

- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.

- Knows the location and types of available rooms as well as the activities and services of the property.

- Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.

- Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures...