Mô tả công việc
  • Accept and register bookings for company services
  • Offer alternatives to customers and potentially turn information calls into sales leads or identify other additional value added services to customers when opportunities arise during the course of interaction.
  • Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
  • Enhance service experience in the company by exercising professionalism and empathy when dealing with each individual customer’s varying needs and demands
Yêu cầu công việc
  • Ability to work in shift
  • Expected years of experience: (Minimum): 2 years experience in a Customer Contact Centre or Telesales environment in a service industry (preferable)
  • Experience working in teams
  • Expected Educational Qualifications: College or University Degree (preferable) or Diploma
  • Typing skills (at least 30 wpm preferable)
  • Telephone skills (excellent)
  • Conflict resolution skills (excellent)
  • Technical Skills (Telephone and Order Booking systems preferable)
  • Communication skills - spoken and written (excellent)
  • Negotiation and interpersonal skills (excellent)
  • English skills – verbal and written (good)
Phúc lợi công việc
  • Global multinational company with dynamic working environment
  • Multiple earnings and benefits from attractive rewards internally
  • Health & Wellbeing programs
  • Multiple engagement and team building activities annually
Cách thức ứng tuyển

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Logo Công ty TNHH Chuyển Phát Nhanh DHL - VNPT (DHL-VNPT Express Ltd.) Công ty TNHH Chuyển Phát Nhanh DHL - VNPT (DHL-VNPT Express Ltd.)
Số 6, Đường Thăng Long - Phường 4 - Quận Tân Bình - TP Hồ Chí Minh

Ngày đăng tuyển
16/10/2020

Nơi làm việc
Tp Hồ Chí Minh

Cấp bậc
Nhân viên/ Có kinh nghiệm

Ngành nghề
Chăm sóc khách hàng

Kỹ năng

Ngôn ngữ trình bày hồ sơ
Bất kỳ

Trình độ học vấn
Cao đẳng

Kinh nghiệm làm việc
2 năm

Ứng viên
Nam nữ
Tuyển Nhân Viên Chăm Sóc Khách Hàng (Customer Service)
Công ty TNHH Chuyển Phát Nhanh DHL - VNPT (DHL-VNPT Express Ltd.)
Nộp đơn