Tuyển IT Officer (Network, Cisco)
Mô tả công việc
• Follows standard Service Desk procedures;
• Provide IT services to support end users through phone, ticket requests or directly. Logs all interactions, track the requests and document resolutions. Monitor all open tickets to ensure prompt closure and solution. Identify and escalate situations requiring urgent attention;
• Installs, configures, maintains, upgrades, and troubleshoots of network WAN, LAN, hardware devices and software used in the company;
• Advise user in using computer;
• Manage fix asset of IT equipment and relates;
• Support to manage, maintenance the IP Phone, Camera system and Printer;
• Corporate vendor/supplier in trouble shooting.
Yêu cầu công việc
• University or college degree in IT;
• Good spoken and written English;
• Min 2 years of experience providing hands-on support for IT services;
• Deep knowledge in MS product and platforms;
• Experience in trouble shooting for international company is preferable;
• Experience of creating, understanding and following technical documentation, and processes;
• Experience in SQL development AND/OR Cisco device is preferable.
Phúc lợi công việc
• Competitive salary, 13th month salary, performance bonus, holidays bonus
• Premium Insurance 24/7, Sport Activities, Company trip, Team building...
• 15 annual leaves per year and another holiday leaves
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Nộp đơn dưới đây
Từ khóa:
IT Officer12/11/2019
Tp Hồ Chí Minh
Nhân viên/ Có kinh nghiệm
Khác
Tiếng Anh
Bất kỳ
Cao đẳng
2 năm
Nam nữ
Công ty TNHH Intertek Việt Nam