Tuyển dụng Account Manager

Mức lương

Thương lượng

Kinh nghiệm

Dưới 1 năm

Hạn nộp hồ sơ

31/10/2020

Địa điểm

Hồ Chí Minh

Mô tả công việc

● Coordinate closely with Operations Manager to ensure that the clients’ most valuable deliverables are met and optimized. This includes (but not limited to) identifying and validating requirements, briefing Operations Manager and other team leads about projects, and negotiating constraints and risks.
● Anticipate clients’ needs: see opportunities for improvements, communicate ideas & suggestions on current projects.
● Manage deliverables including planning, implementation, monitoring, optimization, analysis, and reporting.
● Perform other duties that may be assigned from time to time.
● Act as the main contact point for your clients and stakeholders for web marketing matters.
● Build strong, long-term client relationships and maintain frequent contact.
● Address client queries effectively and in a timely manner.
● Advocate for the client to ensure that we’re not just checking off boxes in a task manager but instead moving them forward and reaching their objectives.
● Liaise with key stakeholders & ensure that all their tasks are clear.
● Report to Global Web marketing Team Manager on a regular basis on project statuses & red flags.
● Report to clients on progression throughout the project management process & on results after delivery.
● Listen to clients’ feedback & liaise with other team members in order to ensure constant progression of the team as a whole.
● Liaise with Operations Manager to deliver & update work back schedules for all your projects.

Yêu cầu ứng viên

● Has a genuine interest for all forms of communication and very comfortable communicating with everyone in the organization - from rank and file to senior management.
● Team player, a great communicator with perfect English written and spoken skills & are keen to work in an international environment.
● Able to foster & maintain strong relationships with clients & key stakeholders.
● You love to learn & are keen to evolve in your career.
● Proactive and has the ability to multitasking if needed.
● Candidate must possess at least a Bachelor's/College Degree in Marketing, Communications, or equivalent certification.
● At least 2-3 year(s) of working experience as an Account Manager specializing in Web or Software development - or equivalent.
● Experience with customer service and account management.
● Strong back-ground in product ownership & web marketing project management.
● Proven experience as a project manager, preferably delivering large enterprise-based Content Management or Digital Marketing solutions from a client’s perspective.
● Fully aware of current & upcoming digital marketing trends.
● Fully aware of web marketing essentials & how they work: web development, SEO/SEA, CMS tools, Jira is a plus.
● Always seeking excellence on all fronts: client management, user experience, web development & design.
● High attention to detail and thoroughness.
● Critical thinker with excellent problem-solving skills. You value time-spent & know how to manage your time & that of all stakeholders on all projects, to ensure realistic delivery dates.
● Deep understanding of the website production process, to be able to coordinate different stakeholders, from designers to developers and marketing managers.

Quyền lợi/Phúc lợi

● Deal with the company.

Địa điểm làm việc

• Thành phố Hồ Chí Minh