Sales Support (B2B - English Required)
Mô tả công việc
SCOPE OF WORK
Type of product/ service: SSL certificate
1. Sales (50%)
- Support manager to identify and prospect potential B2B clients
- Answer customer inquiries, schedule meetings, sales appointments, and events.
- Develop and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
- Manage customer accounts, follow-up order status, provide troubleshooting assistance for orders, account statuses, and other problems.
- Perform data entry tasks for sales figures, metrics, and other relevant information and maintain an organized and accessible filing system.
- Support to manage sales tracking tools, compile reports, maintain an organized and accessible file system for administrative and sales professionals
- Record sales trends and liaising with account managers to develop sales strategies.
2. Customer Support (50%)
- Support customers concerns, issues, inquiries related to SSL certificates: validation, technical issues (will be trained).
- Verify documents and ensure all the applied information is accurate with the registration business; support process orders on system.
- Support processing and making purchasing order/ Balance sheet monthly.
- Ensure all tasks are done within required time frame set out by department procedure.
- Report any unusual activity to your supervisors.
- Other tasks as assigned.
Yêu cầu ứng viên
- Bachelor’s degree in related field.
- Have 6-month to 1-year of experience in similar roles
- Good English skill, able to communicate in English-speaking environment
- Have experience in IT field is a plus
- Good communication, problem-solving, speed at work and learning attitude
- Ability to work independently or in a team to solve all the requests and other diverse issues from customers
Quyền lợi/Phúc lợi
Income & Achievement
- Competitive salary, salary review once a year
- 13th month salary and Annual Performance Bonus
- MVP and Shining star awards at the end of year
- Global and professional working environment
Workplace Happiness
- Full SHUI as Vietnamese Law
- Premium Private Medical Insurance PVI and annual health check
- 15-day annual leave, Christmas leave and 30-min menstrual leave for women
- Company trip, YEP and monthly gathering time
- Gifts on special occasion and fully stocked snack corner
- Sponsored training courses and book purchase quarterly
- Be well-equipped with new working equipment
Địa điểm làm việc
- Thành phố Hồ Chí Minh
| Quy mô: | 200-499 nhân viên |
| Lĩnh vực: | Công nghệ thông tin, Nhóm nghề khác |
| Địa chỉ: | Tầng 14 và tầng 17, Tòa nhà AP, 518B Điện Biên Phủ, Phường 21, Quận Bình Thạnh, TP Hồ Chí Minh |
| Tên công ty: | Công ty TNHH Daoukiwoom Innovation |
| Quy mô: | 200-499 nhân viên |
| Lĩnh vực: | Công nghệ thông tin, Nhóm nghề khác |
| Địa chỉ: | Tầng 14 và tầng 17, Tòa nhà AP, 518B Điện Biên Phủ, Phường 21, Quận Bình Thạnh, TP Hồ Chí Minh |
| Ngày đăng tuyển: | 20/01/2025 |
| Cấp bậc: | Mới tốt nghiệp |
| Học vấn: | Trung cấp |
| Số lượng tuyển: | 1 |
| Độ tuổi: | Không yêu cầu |
| Giới tính: | Không yêu cầu |
| Hình thức làm việc: | Toàn thời gian |
Thông báo
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