Product & Reservation Assistant

Product:

• Develop new products and review/change/update existing products as per travellers expectations.
• Searching & contact the suppliers such as hotel, restaurant, transportation company… to sign the cooperation contracts for company's tour programs.
• Set up the cost / sales price sheets for each specific tours (after receiving the approval of Director & Manager)
• Responsible for updating all contracts / promotion of hotels in Vietnam in Pegasys
• To perform the other duties as assigned by the management / manager (upon request)
• More detail will be discussed upon interview

Booking:

Responsible for handling all booking requests of the customers / internal guests such as transportation, restaurant, hotel, flight tickets, entrance ticket, tour...:

• To create bookings in Pegasys
• To follow up status of reservations with suppliers / partners / colleagues to make sure bookings confirmed on time
• To confirm bookings with Sales department
• To expedite the resolution of customers' problems and complaints received from Sales department to maximize satisfaction of the customers.