Mô tả công việc

Re-enrolment:

  • Responsible for re-enrolment monthly target
  • Fill up classes with students to meet the minimum number of students
  • in each class
  • Do re-enrol and care call
  • Consult extra course at AEG

Course Administration:

  • Prepare and maintain class folders
  • Manage class information/schedule: open, cancel, delay, start date, end
  • date, term/final test, parents meeting Deliver product presentations
  • Update parents/ students with course progress
  • Input results

Customer Service:

  • Support with organizing events/ activities for students
  • Handle students’ requests/ complaints on a daily basis
  • Prepare and do customer survey (via hardcopy form and telesales)
  • Check attendant Call absence
  • Visit class

Admin Tasks:

  • Update student list daily
  • Manage enrolment document
  • Update and manage student information
  • Check and follow up all requests till the end
  • Manage transfer fee/transfer class/save fee document
Yêu cầu công việc
  • Graduated College/University in Economics, Business Administration, Foreign Language or equivalent fields
  • At least 1 year(s) of working experience in the equivalent positions
  • Strong customer service skills
  • Good communication and persuasion skills
  • Problem analytical and solving abilities
  • Good at English
Phúc lợi công việc
  • Competitive basic salary + bonus
  • Professional and holistic training
  • Creative, supportive and competitive colleagues
  • 12 days annual leave + 4 days sick leave
  • Insurance is paid in full salary
  • Discount on English courses for IELTS preparation at AEG Vietnam
  • Discount for employee' children
  • Other benefits: laptop, telephone, uniform, free employee parking
Cách thức ứng tuyển

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Logo Chi nhánh Công ty Cổ phần AEG - Việt Nam Chi nhánh Công ty Cổ phần AEG - Việt Nam
66-68 Võ Văn Tần - Phường 06 - Quận 3 - TP Hồ Chí Minh
Quy mô: hơn 200 nhân viên

Ngày đăng tuyển
02/12/2020

Nơi làm việc
Tp Hồ Chí Minh

Cấp bậc
Nhân viên/ Có kinh nghiệm

Ngành nghề
Chăm sóc khách hàng

Kỹ năng

Ngôn ngữ trình bày hồ sơ
Bất kỳ

Trình độ học vấn
Cao đẳng

Kinh nghiệm làm việc
1 năm

Ứng viên
Nam nữ
Nhân Viên Chăm Sóc Khách Hàng (Customer Service)
Chi nhánh Công ty Cổ phần AEG - Việt Nam
Nộp đơn