HR Operation Manager (HCM)

PRIMARY RESPONSIBILITIES:
1. Recruitment for Manager, Senior level:
• Responsible for maintaining partnerships with outsourcing agencies as well as researching, establishing, and maintaining the pipeline for all internal sourcing channels
• Establish recruitment strategies and implementation plans that meet the demands for recruitment for all geographies
- Establish growth targets in terms of recruitment projections
- Create and implement retention plans that cater to each specific market
• Track and monitor candidates’ progress as they advance through the recruitment and deployment process
2. Employee Relations
• Maintain the relationship between the management and staff: build up and maintain the communication channels between the management and employees.
• Identify training needs, prepare and present training, and coordinate ongoing training efforts with the HR Learning and Development area
• Conduct workplace inquiries and prepare summary/findings of fact reports and recommendations
• Facilitate conflict resolution between parties and make recommendations to resolve issues by using judgment consistent and compliant with standards, practices, policies, procedures and laws
• Maintain and organize all confidential employee databases, files, and paperwork
3. Compensation & Benefits
• Design and implement compensation and benefit programs and processes to meet the needs of the organization that aligns with company strategy
• Evaluates competitor compensation and benefits packages
• Works closely with management in solving compensation and benefit issues; Provides feedback on how existing programs are working
• Responsible for the creation and upkeep of all desk top procedures and controls in Benefits and Compensation
• Follow up pay roll system, labor contract management, and provide support to superior on salary review, bonus scheme
• Manage and control benefit implementation
4. Compliance (of company HR Policies)
• Ensure internal HR procedural and policy compliance with all partners including Learning Centre Support.
• Maintain all HR files for inspection by auditors
• Ensure company policies are line with government laws and regulations
• Carry out: compliance work, tax and compliance matters, visa/work permit/resident card
5. Performance Measurement
Create and implement performance appraisal initiatives that will
• Increase employees’ accountability of their on-the-job performance
• Create and utilize objective tools for measuring employees’ performance and success
• Provide a direct line of sight for employees to the strategic goals of the organization
• Improve success rates for reaching overall organizational goal

I. SECONDARY RESPONSIBILITIES
1. Administration
Manage and get responsibility in main admin operation in ICR (building policy, implement and mentor, assign and instruct for execution)
2. Special Events and Projects
- Organize holiday camps and specialized courses
- Ad-hoc special project requirements for Vietnam as directed by Management