Customer Service
Mô tả công việc
1. GENERAL REQUIREMENT
- Run sales activities with customers as Sales procedures in ISO 9001, BRC
- Consulting and supporting for the customers about printing techniques and company products with best quality.
- Coordinating, monitoring to ensure delivering goods in full, in time and in qualities to customers.
- Maintain customers relationship
2. RESPONSIBILITY
* External Communication:
- Dealing with customers in details regarding product specifications, POs, prices, quantities.
- Preparing the quotations for the customer.
- Preparing the Order Confirmation for the customer.
- Converting customer’s document into internal specifications, procedures and manufacturing orders.
- Updating and transferring correctly customer’s requirement to the relevant departments.
- Updating customer’s profile
- Working closely with customers to get more orders to achieve the business target set by the Company yearly.
- Coordinating with Finance Department on the Account Receivable Aging Report and working with the customer to get a prompt payment for overdue invoices.
- Working on the customer’s software system as well as MM Group’s software system regarding to the PO details, Invoices, Payment etc.
- Preparing monthly report and sending out to the customer.
- Keeping in touch with customers to get the customers’ needs.
- Supporting customers when they visit the company.
- Calling customers to discuss for urgent cases via phone, skype
* Internal Communication:
- Handling Customer’s POs according to Company’s regulation and procedure.
- Coordinating with relevant departments to launch the samples for customer’s review and approval.
- Following up with the production schedule and discussing with the customers to solve the problems if any issues occur during production run.
- Coordinating with relevant departments to deliver/receive goods on time as requested.
- Managing and checking the quantity of goods after delivering.
- Preparing, managing and liquidating contracts.
- Preparing shipping documents for each P.O.
- Attending internal meetings regarding projects, productions, audits etc.
- Other tasks as assigned by Sales Manager/ Sales Leader.
Yêu cầu công việc
* Education
- Graduated from College, University with major in International Trade, Business administration, Marketing, Economics, Finance or related major.
* Qualification
- Labor Law and Government’s' Law
- Regulations, Employees’ commitment and company's rules.
- Printing material
- Printing products and technical.
- Procedures, business standard, printing production and technique, run company as ISO 9001, BRC
- Targets and quality policies include all the responsible and rights.
* Skills:
- Proficiency with Microshop office
- Selling skills.
- Presentation skills.
- Communication skills.
- Reported skills.
- Good at English with 4 skills.
* Experience: At least 2 years experience with the same position in equated fields.
* Other: male gender preference
Phúc lợi công việc
- Attractive salary and bonus
- Social insurance, health insurance, unemployment insurance and other benefits
- A dynamic, modern, friendly and professional working environment.
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Nộp đơn dưới đây
Công ty TNHH Bao Bì MM Vidon
16/08/2023
Bình Dương
Nhân viên/ Có kinh nghiệm
Bất kỳ
Đại học
2 năm
Nam nữ
Công ty TNHH Bao Bì MM Vidon