Tuyển Seller Performance Manager

Công ty TNHH TIKI

Mức lương: Thỏa thuận Kinh nghiệm: 3 năm Nơi làm việc: Tp Hồ Chí Minh

Trình độ: Đại học Đã hết hạn

Nộp đơn Lưu việc làm

Mô tả công việc

Performance and growth management of active sellers, through implementation of automation, process optimization and deep data analysis.
Leading, coaching and managing team with related to Seller Tools/ Performance Operations/ Seller Services as Seller Excellence and Experience
Owning the roll-out and adoption of the new tools/ features at local level: defining SOPs, training material, reporting and tracking
Monitor and drive initiatives to improve overall seller operational performance in alignment with targets while ensuring the highest level of customer and seller experience
Ensure systems and procedures are in compliance and in place
Work with the stakeholders across functions to establish, monitor and manage progress against key performance indicators
Identifying opportunities and gaps to improve the quality and efficiency of the operational teams work through standardization and automation
Manage day-to-day seller operations, performance, order fulfillment, and develop data-driven reports to improve overall seller performance.
Understand seller profile and seller operations to provide feedback on relevant improvement plan.
Collaborate with existing logistic team on project initiatives, product enhancement, and daily monitoring.
Improve seller experience with platform tools, initiatives
Provide analysis and regular reporting of business performance
Drive the improvement of the platform efficiency; Looking at performance indicators, identify areas of improvements and initiate projects to achieve set goals.

Yêu cầu công việc

Enthusiasm for e-commerce and platform operations and its opportunities
University graduate with relevant bachelor/Master degree (Operations
Background)
Preferably 3-8+ year of proven career track in Platform Operations and Supply Chain Management, consulting, e-commerce.
Data driven leadership
Outstanding communication and interpersonal skills. Superior verbal and written
communications.
Proven ability to manage multiple, competing priorities simultaneously.
High attention to detail including precise and effective customer communications
Demonstrated results