Service Trainer
Mô tả công việc
- Be responsible for the operation training plan, implementation, effectiveness
- Identify current and future training needs related to behavioral trainings and competency-based trainings
- Design and deliver training programs to make sure the operation team can meet customer service standards as Maison’s commitment with principles
- Follow up training effectiveness through in-class evaluations, in-store checklists, in-store evaluations,…
- Establish, review, and recommend improvements in training policies and procedures.
Yêu cầu công việc
* Education:
- Bachelor’s Degree in the appropriate field in Human Resource Management, Psychology, Hospitality, Economy, or equivalent.
* Work Experience:
- At least 1 to 3 years in conducting Sales Training or Customer Service Training
* Functional skills:
- Current knowledge of effective training & development methods
- Vietnamese and English proficiency
- Excellent Presentation Skills
- Strong interpersonal and organizational skills
- Excellent written and oral communication and translation skills
- Proficient in MS Office applications
* Other skills:
- Proactive and open-minded. Service mindset
- Hands on and can-do attitude
- Passionate about continuous learning
- Work well under high pressure and deadline oriented.
- Detail-oriented, analytical and inquisitive
- Ability to work independently and with others
- Extremely organized with strong time-management skill
- Travel required.
Phúc lợi công việc
- Discussed in the interview
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Nộp đơn dưới đây
Công Ty Cổ Phần Maison Retail Management International - Chi Nhánh Hà Nội
16/12/2020
Hà Nội
Nhân viên/ Có kinh nghiệm
Nhân sự - Hành chính - Thư ký
Tiếng Anh
Đại học
1 năm
Nam nữ
Công Ty Cổ Phần Maison Retail Management International - Chi Nhánh Hà Nội