Senior Education Consultant (Sales Executive)

1. Handle student enrolment, programs consultations and sales activities

• Introduce the company, clarify customers’ needs, get students’ information and give consultations
• Arrange placement tests and deliver programs / course consultations
• Sign up students and arrange payment for courses
• Arrange class transfers, school fee refunds and savings, assign classes and level placement for students
• Check the inquiries, follow up company and private class payments by bank transfer

2. Handle customer care activities

• Handle customer complaints, customer requests
• Update waiting lists and follow up booking lists, do the tele-sales and email to customers as requested
• Receive customer payments and hand over cash balance to Accounting Department

3. Other administration tasks and as assigned by Center managers