Reservation & Ticketing Executive

Booking:

• Responsible for handling all booking requests of the customers / internal guests such as transportation, restaurant, hotel, flight tickets, entrance ticket, tour...:
• To create bookings in Pegasys
• To follow up status of reservations with suppliers / partners / colleagues to make sure bookings confirmed on time
• To confirm bookings with Sales department
• To expedite the resolution of customers' problems and complaints received from Sales department to maximize satisfaction of the customers.
• To perform the other duties as assigned by the management / manager (upon request)

Visa:

• Consult tourists/ management / colleagues for all visa application process
• Collect all necessary documents to apply visa for tourist / management / colleagues
• Follow visa status with Consulate/Embassy/Supplier
• To perform the other duties as assigned by the management / manager (upon request)

Ticketing:

• Arranges reservations and routing for passengers upon request & follow up status
• Using airline reservation system such as Amadeus, Videcom, Rusada… for ticketing, boarding, ticketing process and so on.
• Selling ticket
• To perform the other duties as assigned by the management / manager (upon request)