Operation Executive (Retail Fashion)

Operations Tasks:
- Together with Brand Manager/Operation Manager develop and monitor closely trading plan, action plan and incentive program to achieve sales target
- Update and prepare daily, and monthly quantitative and qualitative reports for all stores
- Control and maintain approved annual and monthly store budget for retail operations
- Monitor operations status of the stores and provide recommendations or solutions to improve retail operation regularly to Brand Manager/Operations Manager
- Ensure that all operation activities are compliant with company’s policies, company’s procedures and local legal frame
- Ensure all operational policies and procedures are thoroughly communicated to all retail sale team in a timely manner thru mails, memo and notices.
- Work with Brand Manager, Product Assistant and VM Executive to establish systematic and updated trainings for every staff
- Monitor and control stock level and give suggestions on extra orders or stock consolidation according to trading plan and current performance.
- Support SM/ASM to maintain high level of customer service and liaise with CRM to provide after sale’s service and customer’s feedbacks
- Work with PMD on any maintenance needs according to brand’s standard and all issues are addressed to a timely manner.
- Collaborate with PMD on store relocation, store re-sizing, store renovation and new store opening and assist on set up of store operations
Administration Tasks:
- Responsible for consolidating uniform orders for all retail staffs
- Manage the order of stationary and retail equipment effectively
- Support for all administration work for staff sales operations
- Attend floor for urgent situations relating to client service