E-Kyc Officer
Mô tả công việc
- Receive and manage large amounts of video calls, inbound/outbound calls in a timely manner;
- Follow communication "scripts" when handling calls;
- Identify/ Do KYC customers via video calls, verify/clarify customers' information and open account for customers;
- Communicate effectively and analyze risk assessment for new clients;
- Responsible for a good understanding of related regulations, policies and procedures
- Other tasks as assigned by Managers.
Yêu cầu công việc
- Submit resume in English;
- Good skills in English;
- Previous experience in a customer support role;
- Have experience on KYC/AML is preferable;
- Strong phone and verbal communication skills along with active listening;
- Customer focus and adaptability to different personality types;
- Ability to fast react to situations;
- Ability to work under pressure and simultaneously handle multiple tasks;
- Strong attention to details and risk awareness.
Phúc lợi công việc
- Work from Monday to Friday;
- Salary: Negotiable;
- Lunch, mobile, transportation allowance;
- Birthday, marriage, child birth allowance;
- Social Insurance as Vietnamese regulations.
- PTI insurance;
- Fixed Bonus of 300% basic salary per year;
- Professional working environment;
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Nộp đơn dưới đây
Ngân hàng TNHH MTV Woori Việt Nam
20/09/2021
Hà Nội
Nhân viên/ Có kinh nghiệm
Ngân hàng - Tài Chính
Tiếng Anh
Đại học
Nam nữ
Ngân hàng TNHH MTV Woori Việt Nam