Ngành nghề
Nơi làm việc
Trần Thị Ngọc Bích
Thông tin nghề nghiệp
1
Đại học
Độc thân
Nhân viên/ Có kinh nghiệm
Tp Hồ Chí Minh
Kinh nghiệm làm việc
Từ 2019 đến 2019: Nhân viên/ Có kinh nghiệm tại Columbia Asia International Hospital
- Generate multiple call telephone console and route calls to the appropriate person or location.
- Provide general information on services offered by the hospital.
- Direct guests, patients, relatives and vendors to the appropriate department/staff.
- Receive complaints and feedback from customers.
- Handle feedbacks and provide service recovery.
- Coordinates information with Finance team to ensure all charges are captures and properly collected and payment collection.
- Charge entry, which includes assigning diagnostic codes and entering all physician related and clinic/hospital charges.
- Booking and re-scheduling of appointments.
- Provide general information on services offered by the hospital.
- Direct guests, patients, relatives and vendors to the appropriate department/staff.
- Receive complaints and feedback from customers.
- Handle feedbacks and provide service recovery.
- Coordinates information with Finance team to ensure all charges are captures and properly collected and payment collection.
- Charge entry, which includes assigning diagnostic codes and entering all physician related and clinic/hospital charges.
- Booking and re-scheduling of appointments.
Từ 2019 đến 2019: Bán thời gian tại Đông Sơn tea and Coffee House
Prepare and serve drinks and desserts for customers according to the procedures.
Keep the Counter clean, make sure that all of the ingredients are new and fresh everyday.
Responsibility for ordering foods and ingredients for the Bar every week.
Greeting guests.
Taking guests' orders and serving guests' meals
Keep the working environment clean.
_Casher:
Be responsible for guests' payment
Handover bill and money to the Manager at the end of the shift.
Keep the Counter clean, make sure that all of the ingredients are new and fresh everyday.
Responsibility for ordering foods and ingredients for the Bar every week.
Greeting guests.
Taking guests' orders and serving guests' meals
Keep the working environment clean.
_Casher:
Be responsible for guests' payment
Handover bill and money to the Manager at the end of the shift.
Từ 2016 đến 2017: Bán thời gian tại Cowboy Jack's American Dining
_Bartender:
Prepare and serve drinks and desserts for customers according to the procedures.
Keep the Counter clean, make sure that all of the ingredients are new and fresh everyday.
Responsibility for ordering foods and ingredients for the Bar every week.
_Waitress:
Greeting guests.
Taking guests' orders and serving guests' meals
Keep the working environment clean.
_Hostess
Welcoming guests to the restaurant, show them their tables and menu.
Introducing guests all promotions and discounts.
Answer phone calls.
Prepare and serve drinks and desserts for customers according to the procedures.
Keep the Counter clean, make sure that all of the ingredients are new and fresh everyday.
Responsibility for ordering foods and ingredients for the Bar every week.
_Waitress:
Greeting guests.
Taking guests' orders and serving guests' meals
Keep the working environment clean.
_Hostess
Welcoming guests to the restaurant, show them their tables and menu.
Introducing guests all promotions and discounts.
Answer phone calls.
Kỹ năng
Be able to work under high pressure
English skill (especially Listening and Speaking)
Be patient and professional in Hospitality environment.
English skill (especially Listening and Speaking)
Be patient and professional in Hospitality environment.
Ngoại ngữ
- Tiếng Anh (Cao cấp)
Học vấn bằng cấp
- Đại học từ 2014 - 2018 tại Đại học Hoa Sen (ngành học: Khác)
Mục tiêu nghề nghiệp
I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for myself, and the opportunity to help the company advance efficiently and productively.