Ngành nghề
Nơi làm việc
Trần Thiện Mỹ
Thông tin nghề nghiệp
Kinh nghiệm làm việc
Từ 2019 đến 2020: Nhân viên/ Có kinh nghiệm tại MARINA BAY VUNG TAU RESORT & SPA
- Conducted all sales-related tasks including proposal, confirmation, contract, Banquet Event Order, invoices & coordinated with other departments to ensure services provided smoothly & precisely.
- Conducted sales calls & site inspection for potential guests in the assigned areas & segments.
- Created & maintained relationships with key accounts (IVIVU, Chudu24, A Chau Travel, etc. with annual revenue around 3-4b).
- Coordinated with team members to conduct marketing campaign periodically to promote resort's image & occupancy.
- Created sales & marketing materials in the pre-opening period (over 2 months), including structure & bilingual content for official website www.marinabayvungtau.com.
- Conducted sales calls & site inspection for potential guests in the assigned areas & segments.
- Created & maintained relationships with key accounts (IVIVU, Chudu24, A Chau Travel, etc. with annual revenue around 3-4b).
- Coordinated with team members to conduct marketing campaign periodically to promote resort's image & occupancy.
- Created sales & marketing materials in the pre-opening period (over 2 months), including structure & bilingual content for official website www.marinabayvungtau.com.
Từ 2020 đến hiện nay: Trợ lý kinh doanh tại MARINA BAY VUNG TAU RESORT & SPA
- Perform all sales duties as an executive, mainly responsible for GIT & MICEs ( both travel agencies & corporates).
- Assist with online/offline customer services issues (requests, concerns, complaints, etc.) to enhance customers satisfaction.
- Constantly monitor competitor activities & rates parity among channels & resolve discrepancy if any.
- Undertake sales reports to DOSM & suggest necessary adjustments to boost sales performance, particularly, the overall occupancy of 2020 was over 52% despite the pandemic.
- Assist with training new sales associates.
- Assist with online/offline customer services issues (requests, concerns, complaints, etc.) to enhance customers satisfaction.
- Constantly monitor competitor activities & rates parity among channels & resolve discrepancy if any.
- Undertake sales reports to DOSM & suggest necessary adjustments to boost sales performance, particularly, the overall occupancy of 2020 was over 52% despite the pandemic.
- Assist with training new sales associates.
Kỹ năng
Adaptability
Communication
Meticulousness
Fast Learning
Customer Service
Problem-solving
Responsibility
Proficiency in MS Office
Communication
Meticulousness
Fast Learning
Customer Service
Problem-solving
Responsibility
Proficiency in MS Office
Ngoại ngữ
- Tiếng Anh (Cao cấp)
Học vấn bằng cấp
- Bachelor từ 2019 - 2019 tại Trường Đại học Ngoại thương (ngành học: Khác)
Bachelor of International Business Economics
GPA: 3.59/4.00
GPA: 3.59/4.00
Mục tiêu nghề nghiệp
Highly-motivated sales representative with 2+ years of experience in hospitality looking for transition into retail, commercial & trading. Seeking to leverage interpersonal skills & proven ability to achieve challenging goals in sales career.