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Nơi làm việc
Trần Mạnh Cường
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Kinh nghiệm làm việc
Quản lý tại Daewoo Hanoi Hotel as Laundry Manager included Hote
6 years working
Quản lý tại Ho Bac Company Ltd
Working for Ho Bac Company Ltd the company distributor for Protek chemical product in VietNam for Hotel (for Laundry, Housekeeping, and Kitchen Hygiene) as Senior Technical Service.
Quản lý tại AIM-Americal Indochina Management Ltd
- Handle training support Customer for all area in Hotel (Laundry, F&B, Kitchen Hygiene, and Housekeeping), also technical support as good product application, installation supplie equipment,
set up operation program for Hotel on Laundry & Kitchen area.
- Handle customer support with Survey & Presentation for all area in Hotel, management meeting and provide solution for treatment by cleaning product or operation support as Hotel Consultant.
set up operation program for Hotel on Laundry & Kitchen area.
- Handle customer support with Survey & Presentation for all area in Hotel, management meeting and provide solution for treatment by cleaning product or operation support as Hotel Consultant.
Từ 2007 đến 2008: Quản lý tại Nirvana Spa & Resort in Lang Co beachPhu Loc-Thua Thien Hue Province
- Ensure that each criteria in hotel internal regulations, standards of operation etc. are communicated, understood, achieved and maintained by hotel staff.
- Executes marketing, sales, and operational activities, producing results that meet or exceed the
hotel’s business plan.
- Establishes and maintains a pro-active human resource function to ensure employee motivation,
training and development, wage and benefits administration, and compliance with established
labor regulations.
- Maintains an appropriate level of community public affairs involvement.
- Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
- Establishes and maintains applicable preventive maintenance programs to protect the physical
assets of the hotel.
- Implements and maintains effective open-door communication system that crosses departmental
lines in order to reach all employees.
- Deals with the general public, customers, employees, union and government officials with tact
and courtesy.
- Training service skill for staff all area (F/O, F&B, HK, SER, S&M). Make sure them running follow SOP had prepare
- Executes marketing, sales, and operational activities, producing results that meet or exceed the
hotel’s business plan.
- Establishes and maintains a pro-active human resource function to ensure employee motivation,
training and development, wage and benefits administration, and compliance with established
labor regulations.
- Maintains an appropriate level of community public affairs involvement.
- Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
- Establishes and maintains applicable preventive maintenance programs to protect the physical
assets of the hotel.
- Implements and maintains effective open-door communication system that crosses departmental
lines in order to reach all employees.
- Deals with the general public, customers, employees, union and government officials with tact
and courtesy.
- Training service skill for staff all area (F/O, F&B, HK, SER, S&M). Make sure them running follow SOP had prepare
Từ 2008 đến 2009: Quản lý tại Paradise Cruises in Tuan Chau- Quang Ninh
handle training staff and consultant setting up operation.
Từ 2009 đến 2010: Quản lý tại r AIM-American Indochina Management Ltd
on Indochina (Vietnam, Cambodia). In position Senior I & L Consultant, service all current account and development.
Từ 2010 đến 2013: Quản lý tại Ha Noi Office Branch Manager for BT International.
Main Project Manager for all laundry, kitchen & Boiler system supplying & installation projects as Crowne
West Plaza Hanoi completed on February, 2011, Hyatt Regency Danang Resort & Spa completed on September, 2011. Nikko Hotel-Saigon completed on November, 2012, JW Marriott Hanoi Hotel, Laguna Resort- Hue completed on December’13, Salinda Resort Phu Quoc, Nghi Son/ JGCS – Aden CAMP Service.
West Plaza Hanoi completed on February, 2011, Hyatt Regency Danang Resort & Spa completed on September, 2011. Nikko Hotel-Saigon completed on November, 2012, JW Marriott Hanoi Hotel, Laguna Resort- Hue completed on December’13, Salinda Resort Phu Quoc, Nghi Son/ JGCS – Aden CAMP Service.
Từ 2013 đến 2014: Quản lý tại The Reed Hotel/Ninh Binh
Creates an operating environment that assures consistent guest satisfaction.
- Ensure that each criteria in hotel internal regulations, standards of operation etc. are communicated, understood, achieved and maintained by hotel staff.
- Executes marketing, sales, and operational activities, producing results that meet or exceed the
hotel’s business plan.
- Establishes and maintains a pro-active human resource function to ensure employee motivation,
training and development, wage and benefits administration, and compliance with established
labor regulations.
- Maintains an appropriate level of community public affairs involvement.
- Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
- Establishes and maintains applicable preventive maintenance programs to protect the physical
assets of the hotel.
- Implements and maintains effective open-door communication system that crosses departmental
ines in order to reach all employees.
- Deals with the general public, customers, employees, union and government officials with tact
and courtesy.
- Training service skill for staff all area (F/O, F&B, HK, SER, S&M). Make sure them running follow SOP had prepared.
- Ensure that each criteria in hotel internal regulations, standards of operation etc. are communicated, understood, achieved and maintained by hotel staff.
- Executes marketing, sales, and operational activities, producing results that meet or exceed the
hotel’s business plan.
- Establishes and maintains a pro-active human resource function to ensure employee motivation,
training and development, wage and benefits administration, and compliance with established
labor regulations.
- Maintains an appropriate level of community public affairs involvement.
- Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
- Establishes and maintains applicable preventive maintenance programs to protect the physical
assets of the hotel.
- Implements and maintains effective open-door communication system that crosses departmental
ines in order to reach all employees.
- Deals with the general public, customers, employees, union and government officials with tact
and courtesy.
- Training service skill for staff all area (F/O, F&B, HK, SER, S&M). Make sure them running follow SOP had prepared.
Từ 2015 đến 2015: Quản lý tại Long Bien Golf & Him lam Palace
- Organization & in charge operation on Member Restaurant.
- Organization & in charge operation Housekeeping (included Laundry) for all Club area
supporting for Golf service team.
- Training service skill for staff all area (F&B, HK, SER,). Make sure them running follow SOP
had prepared.
- Supervisor & manage maintenances job of all Equipment on Club.
- Organization & in charge operation Housekeeping (included Laundry) for all Club area
supporting for Golf service team.
- Training service skill for staff all area (F&B, HK, SER,). Make sure them running follow SOP
had prepared.
- Supervisor & manage maintenances job of all Equipment on Club.
Từ 2016 đến 2016: Khác tại Territory Consultant (Vietnam, Lao, Cambodia, Myanmar) for Rochester Midland Corporation (RMC)-
Green Chemical cleaning Solution for Hospitality &
Industries.
Industries.
Từ 2017 đến 2018: Quản lý tại Danang Golden Bay in Da Nang City
- Creates an operating environment that assures consistent guest satisfaction.
- Ensure that each criterion in hotel internal regulations, standards of operation etc. are
communicated, understood, achieved and maintained by hotel staff.
- Executes marketing, sales, and operational activities, producing results that meet or exceed the
hotel’s business plan.
- Establishes and maintains a pro-active human resource function to ensure employee motivation,
training and development, wage and benefits administration, and compliance with established
labor regulations.
- Maintains an appropriate level of community public affairs involvement.
- Ensures good safety practices of employees and guests, assisting in the maintenance of proper
emergency and security procedures.
- Establishes and maintains applicable preventive maintenance programs to protect the physical
assets of the hotel.
- Implements and maintains effective open-door communication system that crosses departmental
lines in order to reach all employees.
- Deals with the general public, customers, employees, union and government officials with tact
and courtesy.
- Training service skill for staff all area (F/O, F&B, HK, SER, S&M). Make sure them running
follow SOP had prepared.
- Ensure that each criterion in hotel internal regulations, standards of operation etc. are
communicated, understood, achieved and maintained by hotel staff.
- Executes marketing, sales, and operational activities, producing results that meet or exceed the
hotel’s business plan.
- Establishes and maintains a pro-active human resource function to ensure employee motivation,
training and development, wage and benefits administration, and compliance with established
labor regulations.
- Maintains an appropriate level of community public affairs involvement.
- Ensures good safety practices of employees and guests, assisting in the maintenance of proper
emergency and security procedures.
- Establishes and maintains applicable preventive maintenance programs to protect the physical
assets of the hotel.
- Implements and maintains effective open-door communication system that crosses departmental
lines in order to reach all employees.
- Deals with the general public, customers, employees, union and government officials with tact
and courtesy.
- Training service skill for staff all area (F/O, F&B, HK, SER, S&M). Make sure them running
follow SOP had prepared.
Từ 2019 đến 2020: Quản lý tại Rosa Alba Resort-Tuy Hoa/ Phu Yen
General Manager responsibility for training & organizing effective of Hotel’ Operation
Kỹ năng
-Good knowledge of computer applications such as Microsoft Office, PowerPoint
-Good command of written and spoken English
-Good command of written and spoken English
Ngoại ngữ
- Tiếng Anh (Cao cấp)
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