Ngành nghề
Nơi làm việc
Nguyễn Long Hải
Thông tin nghề nghiệp
Kinh nghiệm làm việc
Từ 2014 đến 2015: Khác tại JW Marriott - Ha Noi
Fitness Attendant
-Communicate with guests offering water, towels, or assistance.
-Provides basic instruction on equipment usage.
-Respond to guest and management requests.
-Complies with all company safety rules.
-Suggests methods of preventing hazards to safety committee.
-Ensures equipment and surrounding areas are clean.
-Responsible for monitoring and reporting all maintenance related problems
-Communicate with guests offering water, towels, or assistance.
-Provides basic instruction on equipment usage.
-Respond to guest and management requests.
-Complies with all company safety rules.
-Suggests methods of preventing hazards to safety committee.
-Ensures equipment and surrounding areas are clean.
-Responsible for monitoring and reporting all maintenance related problems
Từ 2017 đến 2018: Khác tại InterContinental Hanoi Landmark72 - Ha Noi
-Assist customers with loading/unloading luggage, in lobbies, lanes, and
in the parking office.
-Greet by/use name, be responsive and timely with correspondence
and problem resolution, and display a caring attitude, develop a rapport
with the customer base.
-Assist guests with dining and activity recommendations.
-To effectively work in a team environment.
-To work with and without supervision and follow directions of
supervisors when requests are made.
-Assist other departments as necessary.
-Assist guests with general questions and inquiries
in the parking office.
-Greet by/use name, be responsive and timely with correspondence
and problem resolution, and display a caring attitude, develop a rapport
with the customer base.
-Assist guests with dining and activity recommendations.
-To effectively work in a team environment.
-To work with and without supervision and follow directions of
supervisors when requests are made.
-Assist other departments as necessary.
-Assist guests with general questions and inquiries
Từ 2018 đến 2020: Khác tại InterContinental Hanoi Landmark72 - Ha Noi
- Greet all guests at all the time in a friendly and helpful manner .
- Performs check in, check out smoothly through hotel system.
- Handle all e-mails from guests and colleagues to ensure all are replied
sensibly.
- Assist guests in renting hotel transportation, reserving restaurants or
booking a tour during their trip.
- Attend to guest’s complaints, inquiries and requests to satisfy guests
as expected in Brand standards.
- Cashes hotel guest’s personal and travelers checks and assist with
Nguyen Long Hai
Date of birth: June 8, 1995
Gender: Male
Phone: 0378125226
Email: nguyenlonghai9586@gmail.com
Address: 411B7 Vinh Ho , Nga Tu So, Dong Da, Ha Noi
EDUCATION
WORK EXPERIENCE
currency exchange.
- Work on telephone with guests as well as colleagues
- Performs check in, check out smoothly through hotel system.
- Handle all e-mails from guests and colleagues to ensure all are replied
sensibly.
- Assist guests in renting hotel transportation, reserving restaurants or
booking a tour during their trip.
- Attend to guest’s complaints, inquiries and requests to satisfy guests
as expected in Brand standards.
- Cashes hotel guest’s personal and travelers checks and assist with
Nguyen Long Hai
Date of birth: June 8, 1995
Gender: Male
Phone: 0378125226
Email: nguyenlonghai9586@gmail.com
Address: 411B7 Vinh Ho , Nga Tu So, Dong Da, Ha Noi
EDUCATION
WORK EXPERIENCE
currency exchange.
- Work on telephone with guests as well as colleagues
Kỹ năng
- English
- Computer Word, Excel
- Computer Word, Excel
Ngoại ngữ
- Tiếng Anh (Trung cấp)
Học vấn bằng cấp
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Mục tiêu nghề nghiệp
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