Mô tả công việc
  • Providing support to VNTRAVEL Group hotel partners. Maintaining strong vendor relations with a positive attitude
  • Work closely and professionally with other departments within VNTRAVEL Group to ensure the best resolution for hotel partners
  • Responding to inventory management inquiries.
  • Contacting hotel partners to resolve issues (questions, changes, etc.).
  • Assisting partners in issues pertaining to VNTRAVEL Group tools & applications. Guide the hotels to enter information into extranet to completion; Delivering training by phone and/or online to new and or existing properties on how to use VNTRAVEL Groupextranet
  • Assisting partners with live website issues & troubleshooting.
  • Proactively call hotel partners to resolve any anticipated future issues.
  • Manage first level accounting queries
  • Handle relocations if the request comes from the hotel
  • Support tool improvements by testing changes and escalating issues
  • Work with hotels on promotional activities to increase bookings;
  • Participation in the weekly team meeting and learning in the office
  • Liaison person for properties to contact when they have commercial questions by phone when the Market Managers are unavailable
Yêu cầu công việc
  • Professional Qualifications
  • Experience in hospitality is a plus
  • Bachelor’s Degree from accredited universities;
  • Excellent interpersonal and communication skills;
  • Familiarity with Hotel, Service, and Online Travel Agent (OTA) businesses;
  • Proficient use of MS Office programs including MS Word, MS Excel, and MS PowerPoint;
  • Good communication skills and working usage of English;
  • Ability to meet rigorous deadlines and work effectively with others;
  • Personal qualification:
  • Proactive and good communication skill with other departments;
  • Ability to handle multiple tasks concurrently with ease and take ownership of assigned tasks or projects.
  • Flexible working time arrangements: 1st shift 8h - 17h15 ; 2nd shift 13:30 - 16:30PM and 17:45 - 21:45 PM
Phúc lợi công việc
  • Attractive and competitive salary
  • Bonus based on performance and promotion opportunities
  • Attractive benefits (lunch, bike parking, others)
  • Other benefits, social insurance, health insurance in accordance with the labor law plus other benefits offered by the company (additional external health insurance, sports, gatherings, company trip, holiday, etc.)
  • Young and dynamic working environment, opportunities to learn and work in a professional environment (chances to learn and continuously practice English during working time)
  • Continuous development of hard and soft skills through professional and on the job training
Cách thức ứng tuyển

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Logo Công ty Cổ phần Phát Triển Công Nghệ Thương Mại và Du Lịch Công ty Cổ phần Phát Triển Công Nghệ Thương Mại và Du Lịch
Số 81A Trần Quốc Toản , P. Trần Hưng Đạo, Q. Hoàn Kiếm, Hà Nội
Quy mô: từ 50 - 99 nhân viên

Ngày đăng tuyển
13/01/2021

Nơi làm việc
Hà Nội

Cấp bậc
Nhân viên/ Có kinh nghiệm

Ngành nghề
Marketing

Kỹ năng

Ngôn ngữ trình bày hồ sơ
Bất kỳ

Trình độ học vấn
Đại học

Ứng viên
Nam nữ
Tuyển dụng Market & Partnership Executive
Công ty Cổ phần Phát Triển Công Nghệ Thương Mại và Du Lịch
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