Mô tả công việc
  • Inspect the rooms and ensure that all room amenities are placed inside the rooms prior to the guest’s arrival.
  • Coordinate and follow up with Housekeeping and or Room Service the delivery of special amenities.
  • Welcome and assist guest to their rooms upon arrival.
  • Hand over messages/items for the guests upon their arrival.
  • Attend to the different requests and services required by the guests.
  • Accomplish requisition for the complimentary amenities such as birthday cakes, wines, farewell gifts for Long Staying Guests, and other special amenities.
  • Prepare apology cards and correspond amenity for the inconveniences to the guests at the instruction of the VIP Manager and Front Office Manager.
  • Prepare the early arrivals of VIP guests including room blockings, room inspection, preparation of registration cards and other paraphernalia. Does welcome booklets.
  • Follow up monthly payment of ITO and pending paymaster.
  • Service quality and standards are within the Front Office Department.
  • Increase customer retention and satisfaction.
  • Employee motivation and satisfaction.
  • Willingness to go extra miles in giving services to the guest.
  • Communicate well with International Marketing, Casino Services, Housekeeping and other operation departments.
  • Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of Department.
Yêu cầu công việc
  • One year working experience is preferred.
  • Vocational School Certificate is required.
  • Microsoft Office knowledge is required.
  • Must present a well-groomed appearance.
  • Fluent in English and Chinese are required.
  • Organized, can multi-task, good problem solving skills and detail-oriented.
Phúc lợi công việc
  • Deal with the company.
Cách thức ứng tuyển

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Logo Công ty Trách Nhiệm Hữu Hạn Dự Án Hồ Tràm Công ty Trách Nhiệm Hữu Hạn Dự Án Hồ Tràm
Phước Thuận, Xuyên Mộc, Bà Rịa – Vũng Tàu, Việt Nam
Quy mô: hơn 200 nhân viên

Ngày đăng tuyển
22/02/2021

Nơi làm việc
Bà Rịa - Vũng Tàu

Cấp bậc
Nhân viên/ Có kinh nghiệm

Ngành nghề
Lễ tân - Tiếp tân

Kỹ năng

Ngôn ngữ trình bày hồ sơ
Tiếng Anh

Trình độ học vấn
Cao đẳng

Kinh nghiệm làm việc
1 năm

Ứng viên
Nam nữ
Nhân Viên Lễ Tân Hành Chính
Công ty Trách Nhiệm Hữu Hạn Dự Án Hồ Tràm
Nộp đơn