Ngành nghề
Nơi làm việc
Trương Phương Uyên
Thông tin nghề nghiệp
Mới tốt nghiệp
Đại học
Độc thân
Nhân viên/ Có kinh nghiệm
Hà Nội
Kinh nghiệm làm việc
Từ 2022 đến hiện nay: Bán thời gian tại Atlantic Five Star Group
Work with the teacher to understand the class schedule, the number of students or staff, and the
characteristics of the class.
Assist teachers with lesson preparation by preparing materials and preparing classroom teaching aids.
Supervise students during class time and school/center activities, field trips, and extracurricular activities.
Collaborate with teachers to recognize the problems students are facing and suggest directions and help
implement solutions.
Record student progress and support communication with parents to keep informed
characteristics of the class.
Assist teachers with lesson preparation by preparing materials and preparing classroom teaching aids.
Supervise students during class time and school/center activities, field trips, and extracurricular activities.
Collaborate with teachers to recognize the problems students are facing and suggest directions and help
implement solutions.
Record student progress and support communication with parents to keep informed
Từ 2022 đến hiện nay: Nhân viên/ Có kinh nghiệm tại PRIVATE ENGLISH TUTOR
Delivered set and bespoke English learning programmes according to student requirements.
Provided at-home lessons with flexible working hours to meet specific demands of students.
Helped students build confidence within struggling topics by celebrating successes and motivating students
throughout lessons.
Planned educational English lessons such as book readings, grammar, spelling and language lessons.
Provided at-home lessons with flexible working hours to meet specific demands of students.
Helped students build confidence within struggling topics by celebrating successes and motivating students
throughout lessons.
Planned educational English lessons such as book readings, grammar, spelling and language lessons.
Từ 2021 đến 2023: Bán thời gian tại Nhung Pham Education Center
Customer service officer:
Maintained excellent customer satisfaction by offering friendly, helpful and informative customer service.
Communicated with customers in a variety of formats, such as phone calls, online chats and emails.
Ensured communication targets were met by staying organised throughout service and closely monitoring
operations.
Dealt with complex complaints and angry customers professionally and politely, resolving issues with
favourable solutions.
Prepare and send documents to customers (students and parents) before, during and after lessons.
Communicate with teachers to assist in preparing lessons beforehand.
Maintained excellent customer satisfaction by offering friendly, helpful and informative customer service.
Communicated with customers in a variety of formats, such as phone calls, online chats and emails.
Ensured communication targets were met by staying organised throughout service and closely monitoring
operations.
Dealt with complex complaints and angry customers professionally and politely, resolving issues with
favourable solutions.
Prepare and send documents to customers (students and parents) before, during and after lessons.
Communicate with teachers to assist in preparing lessons beforehand.
Từ 2019 đến 2019: Bán thời gian tại Pho Hoi Cafe
Waitress:
Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
Processed cash, credit card and voucher payments using POS terminals.
Enquired about guest satisfaction, anticipated additional needs and happily fulfilled ad-hoc requests.
Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Seated guests promptly and managed table wait times.
Completed opening and closing checklists according to set standards.
Demonstrated full knowledge of all menu items, contents and preparation methods.
Maintained brand image by keeping neat personal appearance.
Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
Processed cash, credit card and voucher payments using POS terminals.
Enquired about guest satisfaction, anticipated additional needs and happily fulfilled ad-hoc requests.
Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Seated guests promptly and managed table wait times.
Completed opening and closing checklists according to set standards.
Demonstrated full knowledge of all menu items, contents and preparation methods.
Maintained brand image by keeping neat personal appearance.
Từ 2018 đến 2018: Bán thời gian tại Loan Binh Shop
Shop assistant:
Welcome the customers, be friendly and professional
Instruct customers to store shelves and recommend items based on their needs.
Provide product information to advise customers.
Assist guests in making choices by building trust, offering suggestions, and a variety of options.
Create or update customer information.
Calculate order totals and proceed with payment through the methods supported in the store.
Inform customers of upcoming discounts, promotions, and anticipated items.
Answer questions and inquiries from guests.
Assist customers in trying on, checking or trying out products/services, etc.
Welcome the customers, be friendly and professional
Instruct customers to store shelves and recommend items based on their needs.
Provide product information to advise customers.
Assist guests in making choices by building trust, offering suggestions, and a variety of options.
Create or update customer information.
Calculate order totals and proceed with payment through the methods supported in the store.
Inform customers of upcoming discounts, promotions, and anticipated items.
Answer questions and inquiries from guests.
Assist customers in trying on, checking or trying out products/services, etc.
Kỹ năng
Enthusiastic
Informative
Confident
Critical Thinking
Problem Solving
Written Skills
Communication
Presentation
Communicate
Microsoft Office
Informative
Confident
Critical Thinking
Problem Solving
Written Skills
Communication
Presentation
Communicate
Microsoft Office
Ngoại ngữ
- Tiếng Anh (Cao cấp)
Học vấn bằng cấp
- Bằng Cử nhân từ 2021 - 2024 tại Trường Đại học Luật Hà Nội (ngành học: Luật Kinh tế)
Mục tiêu nghề nghiệp
My target is to apply the knowledge gained in university and previous jobs in a new professional environment. Regarding the immediate objective, I desire to work as a legal intern. Giving the opportunity, I will dedicate to your company my knowledge and enthusiasm, with the purpose of maximising the company's performance and wealthy