Ngành nghề
Nơi làm việc
Bùi Thị Phương Thanh
Thông tin nghề nghiệp
13
Trên đại học
Đã có gia đình
Quản lý
Tp Hồ Chí Minh
40 triệu
Khác
Kinh nghiệm làm việc
Từ 2007 đến 2008: Khác tại New World Saigon Hotel, Ho Chi Minh
Event Cordinator
New World Saigon Hotel, Ho Chi Minh
‑ Taking care of group’s event (play as a bridge between customers and internal departments)
‑ Work with 3rd parties (suppliers) to deliver goods for a success events.
‑ Accommodation arrangement for a group checking in and out
‑ Handling guest’s request and complaints in an orderly manner.
‑ Selling hotel’s goods and services to customers.
New World Saigon Hotel, Ho Chi Minh
‑ Taking care of group’s event (play as a bridge between customers and internal departments)
‑ Work with 3rd parties (suppliers) to deliver goods for a success events.
‑ Accommodation arrangement for a group checking in and out
‑ Handling guest’s request and complaints in an orderly manner.
‑ Selling hotel’s goods and services to customers.
Từ 2008 đến 2010: Khác tại Intel Products Vietnam Co., Ltd, Ho Chi Minh
Executive Administration
Intel Products Vietnam Co., Ltd, Ho Chi Minh
‑ Manage and arrange General Manager’s schedule
‑ Define and document internal & external customer’s needs and be proactive in providing solutions to daily work.
‑ Assess environment and proactively take action to prevent anticipated problems or overcome barriers.
‑ Manage admin team and assign projects accordingly.
‑ Collaborate with individuals of diverse cultures and styles, team members, by addressing personal concerns/needs while maintaining focus on overall team effort.
‑ State how individual work contributes to project success and how project meets group’s business need.
‑Coordinator event with other departments for Intel Vietnam Site
Intel Products Vietnam Co., Ltd, Ho Chi Minh
‑ Manage and arrange General Manager’s schedule
‑ Define and document internal & external customer’s needs and be proactive in providing solutions to daily work.
‑ Assess environment and proactively take action to prevent anticipated problems or overcome barriers.
‑ Manage admin team and assign projects accordingly.
‑ Collaborate with individuals of diverse cultures and styles, team members, by addressing personal concerns/needs while maintaining focus on overall team effort.
‑ State how individual work contributes to project success and how project meets group’s business need.
‑Coordinator event with other departments for Intel Vietnam Site
Từ 2014 đến 2016: Trưởng nhóm / ban tại Koa-Sha International Vietnam Co., Ltd, Ho Chi Minh
‑ Developing and implementing HR strategies and initiatives aligned with the overall business
strategy.
‑ Bridging management and employee relations by addressing demands, grievances or other
issues.
‑ Managing the recruitment and selection process. Monitoring and controling a budget in each
department.
strategy.
‑ Bridging management and employee relations by addressing demands, grievances or other
issues.
‑ Managing the recruitment and selection process. Monitoring and controling a budget in each
department.
Từ 2011 đến 2012: Quản lý tại Ha Tien Vegas Entertainment Resort, Ho Chi Minh
‑ Approach potential customer who has travelling demand
‑ Analysis of the company’s target to make sure it will be reached every month.
‑ Training staffs and inducted them into company organization.
‑ Introduced products to customer and doing business trip every month.
‑ Ensured customers’ feedback will be transition to the upper level.
‑ Analysis of the company’s target to make sure it will be reached every month.
‑ Training staffs and inducted them into company organization.
‑ Introduced products to customer and doing business trip every month.
‑ Ensured customers’ feedback will be transition to the upper level.
Từ 2016 đến 2017: Giám đốc/ Quản lý cấp cao tại Alagon D’antique Hotel & Spa, Ho Chi Minh
‑ Play as a main role of pre‐opening team.
‑ Manage the team included : Receptionists , Guest Service Agents , Night Auditors, and bell staffs to ensure guest’s satisfaction.
‑ Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.
‑ Assist the Department Heads in all areas to ensure smooth, efficient operation.
‑ Manage the team included : Receptionists , Guest Service Agents , Night Auditors, and bell staffs to ensure guest’s satisfaction.
‑ Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.
‑ Assist the Department Heads in all areas to ensure smooth, efficient operation.
Từ 2017 đến 2018: Giám đốc/ Quản lý cấp cao tại Hôtel des Arts Saigon - Accor Group, Ho Chi Minh
Front Office Manager
Hôtel des Arts Saigon - Accor Group, Ho Chi Minh
‑ Supervise, motivate, train, direct and lead the Front Office employees to ensure the smooth operation of the department under direction of the Rooms Manager whereby the result achieve are in accordance with the objectives, performance and quality standard established by the hotel.
‑ Involve in communicating with smooth operations of Front Office.
Hôtel des Arts Saigon - Accor Group, Ho Chi Minh
‑ Supervise, motivate, train, direct and lead the Front Office employees to ensure the smooth operation of the department under direction of the Rooms Manager whereby the result achieve are in accordance with the objectives, performance and quality standard established by the hotel.
‑ Involve in communicating with smooth operations of Front Office.
Từ 2018 đến 2020: Quản lý tại Alagon Zen Hotel, Ho Chi Minh
Hotel Manager
Alagon Zen Hotel, Ho Chi Minh
‑ Responsible for all aspects of operations at the hotel, to day‐to‐day staff management andguests.
‑ Playing as an ambassador for the brand of the hotel.
‑ Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction.
‑ Work very closely with the Group General Manager and hotel owners.
‑ Responsible for managing the Hotels management team (HOD's) and overall hotel targets to deliver an excellent Guest experience.
‑ Managing between profitability and guest satisfaction measures.
Alagon Zen Hotel, Ho Chi Minh
‑ Responsible for all aspects of operations at the hotel, to day‐to‐day staff management andguests.
‑ Playing as an ambassador for the brand of the hotel.
‑ Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction.
‑ Work very closely with the Group General Manager and hotel owners.
‑ Responsible for managing the Hotels management team (HOD's) and overall hotel targets to deliver an excellent Guest experience.
‑ Managing between profitability and guest satisfaction measures.
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