Ngành nghề
Nơi làm việc
Huỳnh Anh
Thông tin nghề nghiệp
Kinh nghiệm làm việc
Từ 2017 đến hiện nay: Quản lý tại Park Hyatt Saigon
- Ensures work environment is compliant with all applicable laws and regulation.
- Direct handle difficult cases and maintain high level of guest services.
- Manage, coach and motivate Team members.
- Develop service procedures, policies and standards.
- Direct handle difficult cases and maintain high level of guest services.
- Manage, coach and motivate Team members.
- Develop service procedures, policies and standards.
Từ 2016 đến 2017: Trưởng nhóm / ban tại Park Hyatt Saigon
- Make sure colleague cash floats and credit card check are accurate.
- Check VIP arrivals, provide personalized service.
- Proactive leader foster Team collaboration to drive goals.
- Check VIP arrivals, provide personalized service.
- Proactive leader foster Team collaboration to drive goals.
Từ 2014 đến 2016: Nhân viên/ Có kinh nghiệm tại Park Hyatt Saigon
Support Pre-opening Park Hyatt Bangkok for 2 months.
- Prepare for daily arrivals in terms of room allocation, amenities and special requests
- Register and process check-in for all arrivals according to standards
- Prepare for daily arrivals in terms of room allocation, amenities and special requests
- Register and process check-in for all arrivals according to standards
Từ 2012 đến 2013: Nhân viên/ Có kinh nghiệm tại Eliot Hotel, Boston, USA
- Receive training in operation of F&B, Front Office, Finance
- Concierge services for guest.
- Assist with stock control and roster.
- Concierge services for guest.
- Assist with stock control and roster.
Từ 2010 đến 2012: Quản lý tại Lee Lee bakery,Melbourne, AUS
- Assist manager to maintaining safety and food quality
- Provide friendly and courteous service to guests.
- Stock control and roster,review and update logbook.
- Provide friendly and courteous service to guests.
- Stock control and roster,review and update logbook.
Kỹ năng
Leadership and organizational skills.
Excellent problem solver.
Extraordinary interpersonal skills.
Detail oriented.
Communication and presentation
Skills.
Excellent problem solver.
Extraordinary interpersonal skills.
Detail oriented.
Communication and presentation
Skills.
Ngoại ngữ
- Tiếng Anh (Cao cấp)
Học vấn bằng cấp
- Cao đẳng
Mục tiêu nghề nghiệp
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