Hồ sơ ứng viên

Scans ultrasounds, blood test, consultations with specialist… and submit to Medical Affair department.
Receive and check all the handover records from OPD/ED.
Fill in birth certificate and resolve patient related issues.
Relays information to patients regarding preparation discharge certificate, prescription, laboratory tests, etc.and procedures upon check out.
In contact with Sale and Customer Service for arrange room just in time as well as replying emails where appropriate.
Prepare consent forms, surgery schedule, invite the consultation, transfer to another hospital.
Translation and interpretation for doctor and midwife/ nurses if any (speaking and writing)
Assists manager in administrative tasks using computerized database as assigned.

Customer Service
Display professional image and do everything efficiently and politely such as print documents for guest, translate between guest and police officer or security and do report accurately if they face difficult situation.
Invoicing
Complete invoicing for customers. Enter and balance charges on the Opera’s billing system. Provide basic cash and credit card handling according to the hotel’s policy.
Supplier
Order and maintain office supplies and associated vendor pricing information.
Administrative Support
Deal with incoming emails beyond the capabilities of me or transfer to relevant department.

Support the Front Office Manager with administrative duties.

Handle shipping with assigned carriers for domestic and international delivery and adhere to procedures from Accountant Department.
Partnered with duty manager to make wellness card, prepare benefit letters, drop off invitation letters, welcome cards, welcome drink cards on a daily basis.
Upselling
Assist guest in choosing Hanoi A products that meets their needs. Responding in-person requests for information in relation to meeting venue, vouchers, ticket promotion.