Ảnh đại diện Hiền (ZN4018)
Phan Thu Hiền
05/09/1982
0983059***
Hà Nội
hienphan5***@gmail.com
Nữ
Phường Phương Mai, quận Đống Đa, Hà Nội
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Thông tin nghề nghiệp

15
Đại học
Trưởng phòng/ Quản lý cấp trung
Hà Nội
Kinh nghiệm làm việc

Từ 2020 đến hiện nay: Khác tại ERA inter-level School
• Develop the entire framework of the school's STEAM education program to meet US standards. Training native teachers to teach STEAM to students. Supervise the lesson plan development and implementation
• Set up the entire operating process of the school.

Từ 2018 đến 2020: Khác tại Little Sharks STEAM education
• Set up and operate a STEAM extra-curricular center for K-9 students. Dr. Nguyen Thanh Hai – the most famous STEAM expert in Vietnam – rated our STEAM Center as one of the highest quality training centers that meet the rigorous standards of the United States
• Acquire a traditional preschool and convert to an educational model based on US standards that apply STEAM education and project learning.
Due to the Covid 19 pandemic, with limited financial capacity, we were forced to cease operations of the extracurricular STEAM center, devote resources to operate and develop preschools.My co-founder now runs this preschool.

Từ 2017 đến 2018: Khác tại BIDV – 1st biggest bank in Vietnam in term of total assets
Organize and manage the Department implement the business plan to achieve the set goals including net income, payment volume, credit card balance, number of issued card, customer satisfaction and quality criteria.
• Run marketing campaign for customers, run incentive program for sale forces.
• Creating business strategy, owning P&L and managing program metrics.
• Product management and development, Create and implement Customer Life Cycle Management; Analyzing customer behavior.

Từ 2013 đến 2017: Khác tại BIDV – 1st biggest bank in Vietnam in term of total assets
Organize and manage the Department implement business plan to achieve the set goals, including new product/feature list, net income of card services, customer satisfaction and quality criteria.
• Creating business strategy, owning P&L and managing program metrics.
• Product management and development, Create and implement Customer Life Cycle Management; Analyzing customer behavior.
• Organize and manage R&D activities.
Kỹ năng

• Product Management
• Strategic Planning
• System Management
• HR training and development
Ngoại ngữ

- Tiếng Anh (Trung cấp)
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