Ngành nghề
Nơi làm việc
Chastine Enriquez
Thông tin nghề nghiệp
4
Đại học
Độc thân
Trưởng nhóm / ban
Hà Nội
1.500 USD
Khác
Kinh nghiệm làm việc
Từ 2020 đến 2020: Giám đốc/ Quản lý cấp cao tại Almanity Hoi An (có người hướng dẫn)
Từ 2019 đến 2019: Khác tại VIP Executive HostCG&WG Xi Hu Resort and Casino (Sihanoukville, Cambodia) Duties and Responsibilities:
CG&WG Xi Hu Resort and Casino (Sihanoukville, Cambodia)
Duties and Responsibilities: Meet and greet incoming and departing VIP guests. Ensure all reservations are made prior to guest arrival Assist guest will all inquiry and able to explain junket house programs Plans and organize as well as coordinate VIP operations work
Execute development plans and ensures that the guest service is of standard
Interact with other departments to create better workforce Provide excellent customer service to build customer satisfaction
Duties and Responsibilities: Meet and greet incoming and departing VIP guests. Ensure all reservations are made prior to guest arrival Assist guest will all inquiry and able to explain junket house programs Plans and organize as well as coordinate VIP operations work
Execute development plans and ensures that the guest service is of standard
Interact with other departments to create better workforce Provide excellent customer service to build customer satisfaction
Từ 2018 đến 2019: Khác tại Solaire Resort & Casino (Pasay Ciy, Manila)
Duties and Responsibilities: Welcomes arriving and departing guests with assistance Establish good relationship with VIP guest to ensure customer satisfaction
Arrange and prepare hotel, rooms, dining, gaming and other preference of the guest for utmost
experience during stay
Provide marketing information of house programs to walk in guests Handles and resolving junkets issues Assist and responds to needs, complaints, additional bookings and inquiries Interact with other departments to create better workforce Assist the guest in room bookings, transport and reservation
Arrange and prepare hotel, rooms, dining, gaming and other preference of the guest for utmost
experience during stay
Provide marketing information of house programs to walk in guests Handles and resolving junkets issues Assist and responds to needs, complaints, additional bookings and inquiries Interact with other departments to create better workforce Assist the guest in room bookings, transport and reservation
Từ 2015 đến 2018: Khác tại CSEMSCORP, (Sampaloc Manila)
Duties and Responsibilities: Serving as a point person for all new guest questions Assist management with relay of information throughout the company
Setting appointments and meetings Participating in recruitment efforts Orienting new employees to the organization
Creating spreadsheets and powerpoint presentation for meetings
Setting appointments and meetings Participating in recruitment efforts Orienting new employees to the organization
Creating spreadsheets and powerpoint presentation for meetings
Kỹ năng
- Customer service skills
- Computer softwares: Smile, OPERA, Table view, ACSC, GUImicrosoft office
- Basic Chinese language
- Fluent English language
- Natural Filipino language
- Multitasking skills,
- Reception skills
- Work in groups and individually
- Computer softwares: Smile, OPERA, Table view, ACSC, GUImicrosoft office
- Basic Chinese language
- Fluent English language
- Natural Filipino language
- Multitasking skills,
- Reception skills
- Work in groups and individually
Ngoại ngữ
- Tiếng Hoa (Sơ cấp)
- Tiếng Anh (Cao cấp)
- Khác (Bản ngữ)
- Tiếng Tây Ban Nha (Sơ cấp)
- Tiếng Anh (Cao cấp)
- Khác (Bản ngữ)
- Tiếng Tây Ban Nha (Sơ cấp)
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