Hồ sơ ứng viên

- In charge of tracking off emails.
- Receiving orders from clients.
- Liaising with other departments for solving problems, providing feedback for
clients' inquiries
- Be the main contact working directly with clients
- Associating with carriers/ forwarders for arranging bookings/ sailing
schedule/ ocean freight
- Working on ECUS app - filling goods declaration form for customs on the
online app.
- Supporting relevant departments with any query/ concern/ assistance
- Accompanying directly with Director for further support/ communication/
meeting
- Assist the General Manager as directed
- Liaise between managers, customers and employees
- Develop good customer relationships and address customer service needs.
- Develop strategies for better workplace efficiency and goal achievement

Sales Specilist, Red Apron Fine Wines and Dine, Ho Chi Minh City
February 2016 — April 2017
• In charge of welcoming and introducing customers to the shop.
• Identify their favorite flavor/ needs.
• Received and explain for the queries in regards to their requirements/
questions.
• Arranging bills for booking online and through emails/ phone calls.
• Getting the chance to meet big clients/ customers and to expand the
company's relationship.
• Wine amount/ income calculation for the company.
• Attending wine classes for upgrading the knowledge.
• Be presenting in wine meeting with other customers/ clients.
Flight Crew Recruitment Consultant, CAE Parc Aviation, Ho Chi Minh City
September 2017 — April 2018
• Direct sourcing.
• Post jobs to appropriate job board & newsletters.
• Sourcing new pilots and provide upon the clients' needs.
• Pr-screening candidates and matching them to suitable roles.
• Preparing candidates for face to face interviews with Clients.
• Giving advice and offer them a suitable job based on their criteria.
• Working among the team to stack up a strategy, plan, marketing
development.
• Achieving KPI's against targets and producing regular status reports on the
recruitment pipeline• Directly communicating and dealing with both clients and pilots for their
requirements.
• Arranging a good schedule for candidates to join the interview/screening
between airlines.

Flight Crew Recruitment Administration, CAE Parc Aviation, Ho Chi Minh
City
April 2018 — January 2020
• Responsible for checking candidates' paperwork/ documents prior to the
requirements from the airlines.
• In charge of conducting the mock interview with candidates - be an
Interviewer.
• Arranging schedule and other affairs such as tickets/ hotel/ visa for their
arrival to the related places to meet clients.
• Dealing with stress-load throughout the process.
• Opportunity to travel across countries to support candidates at the
designated places for their job base.
• Client relationship management and maintenance.
• Ability in helping candidates to acquire their documents to meet clients' needs.
• Be responsible for making sure the completion upon on candidates'
paperwork/ documents to the airline.

Flight Crew Customer Executive Support, CAE Parc Aviation, Ho Chi
Minh City
January 2020 — June 2020
• Working directly with the airlines and pilot regarding payroll, insurance.
• Good initiative about receiving complaints, concerns, renewal contract from
pilots and other feedback from clients.
• Directly report to upper managers on every current situations.
• Liaising with the airlines for any queries and issues that might arise.
• Having teamwork with the team mates and together sort out a solution for
the circumstance.