Ngành nghề
Nơi làm việc
Nguyễn Lê Phước Hiền
Thông tin nghề nghiệp
3
Đại học
Đã có gia đình
Nhân viên/ Có kinh nghiệm
Tp Hồ Chí Minh
8 triệu
Khác
Kinh nghiệm làm việc
Từ 2018 đến 2021: Trưởng nhóm / ban tại FLG Viet Nam (có người hướng dẫn)
- Track membership contracts of 2 - 3 clubs and make sure all information, promotions, and customer service requests are in compliance with company regulations.
- Check out all contract agreement s and make related reports
- Communicate with managers at clubs to deliver new changes accurately, consistently and promptly
- Support Members Services Team and Production Team resolve issues with member at club
- Check and respond to emails sent every day
- Manage contract's data, customer's information by the system. (CRM, Jira,...)
- Store and manage records, other papers
- Verify all valid promotions
- Training culture of company for new hirer
- Composed and training Procedure of Team for New Staff
- Perform special tasks as required by Team Leader / Manager
- Manage stationery stock and place orders
- Create staff membership for all staff on system
- Make timesheet for team
- Record the meeting minutes
- Check out all contract agreement s and make related reports
- Communicate with managers at clubs to deliver new changes accurately, consistently and promptly
- Support Members Services Team and Production Team resolve issues with member at club
- Check and respond to emails sent every day
- Manage contract's data, customer's information by the system. (CRM, Jira,...)
- Store and manage records, other papers
- Verify all valid promotions
- Training culture of company for new hirer
- Composed and training Procedure of Team for New Staff
- Perform special tasks as required by Team Leader / Manager
- Manage stationery stock and place orders
- Create staff membership for all staff on system
- Make timesheet for team
- Record the meeting minutes
Từ 2015 đến 2017: Thư ký tại C.T group
- Support sale team to prepare contract and related documents
- Drafting documents, reports and proposals as required from management or from incurred work, presenting and storing records
- Summary of revenue reports, revenues of Sale Team by week, quarterly
- Collect receipt, invoice and related documents and make payment / settlement documents to send to the accounting department
- Collected comments, questions and complaints of customers from Hotline then switch back to the related departments to resolve
- Working with other department (accountant, IT, HR) to support Sales Team
- Performing administrative tasks arising on demand: Prepare fire protection exercises, prepare to welcome government agencies to check in the building
- Make timesheet for team
- Record the meeting minutes
- Drafting documents, reports and proposals as required from management or from incurred work, presenting and storing records
- Summary of revenue reports, revenues of Sale Team by week, quarterly
- Collect receipt, invoice and related documents and make payment / settlement documents to send to the accounting department
- Collected comments, questions and complaints of customers from Hotline then switch back to the related departments to resolve
- Working with other department (accountant, IT, HR) to support Sales Team
- Performing administrative tasks arising on demand: Prepare fire protection exercises, prepare to welcome government agencies to check in the building
- Make timesheet for team
- Record the meeting minutes
Kỹ năng
- Team management at work
- Presentations to the crowd
- Training new staff
- Decide and offer solutions to situations that arise at work
- Presentations to the crowd
- Training new staff
- Decide and offer solutions to situations that arise at work
Ngoại ngữ
- Tiếng Anh (Trung cấp)
- Tiếng Hoa (Sơ cấp)
- Tiếng Hoa (Sơ cấp)
Học vấn bằng cấp
- Cử Nhân Ngôn Ngữ Anh từ 2011 - 2015 tại Trường Đại học Sài Gòn (ngành học: Khác)
Mục tiêu nghề nghiệp
- Mong muốn tìm được chỗ làm ổn định lâu dài
- Mong muốn tìm được chỗ làm có cơ hội thăng tiến tốt
- Mong muốn tìm được chỗ làm có mức lương tốt
- Mong muốn tìm được nơi có cơ hội cống hiến bản thân tốt
- Mong muốn tìm được chỗ làm có cơ hội thăng tiến tốt
- Mong muốn tìm được chỗ làm có mức lương tốt
- Mong muốn tìm được nơi có cơ hội cống hiến bản thân tốt
