Ngành nghề
Nơi làm việc
Trần Thị Nhi
Thông tin nghề nghiệp
Kinh nghiệm làm việc
Khác tại UPS - UNITED PARCEL SERVICES OF AMERICA INC
Account Manager
Acquired for new customers by social media platforms,
made prospecting call, went to exhibitions, and won back
lost clients
Introduced UPS's solutions help customer save money and
explained about terms and conditions of usage
Visited the present customers to push their volume and sent
special offer to win huge shipments
Managed accounts as educating customers proactively using
UPS available solutions, followed up shipping activities
from key accounts in my alignment
Reported Weekly Performance to ASM/
Updated database to system weekly/
Was a bridge to convey updated information from UPS in
other countries to Vietnamese users and solved customer's
complaints about service and complications related to
Invoice, Airway Bill/
Followed up current customers' liabilities/
Sent monthly report to supervisor about revenue and future
plan for next month
Followed up current customers' liabilities/
Sent monthly repo
Acquired for new customers by social media platforms,
made prospecting call, went to exhibitions, and won back
lost clients
Introduced UPS's solutions help customer save money and
explained about terms and conditions of usage
Visited the present customers to push their volume and sent
special offer to win huge shipments
Managed accounts as educating customers proactively using
UPS available solutions, followed up shipping activities
from key accounts in my alignment
Reported Weekly Performance to ASM/
Updated database to system weekly/
Was a bridge to convey updated information from UPS in
other countries to Vietnamese users and solved customer's
complaints about service and complications related to
Invoice, Airway Bill/
Followed up current customers' liabilities/
Sent monthly report to supervisor about revenue and future
plan for next month
Followed up current customers' liabilities/
Sent monthly repo
Trợ lý kinh doanh tại BEDROCK VIETNAM
General Assistant
Looked for potential clients who are planning on
studying in America for Bachelor's degree in social
platforms and data list found by myself
Laised with the principals' high schools to conduct
advertising campaigns to raise up brand awareness and
approach more students
Handled paperwork regarding to studying abroad in the
USA such as applying for financial aid and admission to
Top 100 leading Universities in the US
Searched for summer programs from Top leading
universities open for International students
Followed up applicants and giving advice when they are
in need
Arranged meetings and classes for Director
Sending out the service contracts to students after we
met in the flesh
Translated some reports
Prepared mock tests for applicants, for instance, SAT
and IELTS/ TOEFL
Presented Director to interview new mentors
Ordered office supplies and recording expenses monthly
Sent feedback about student's performance to parents
based on couselor's opinon monthly
Looked for potential clients who are planning on
studying in America for Bachelor's degree in social
platforms and data list found by myself
Laised with the principals' high schools to conduct
advertising campaigns to raise up brand awareness and
approach more students
Handled paperwork regarding to studying abroad in the
USA such as applying for financial aid and admission to
Top 100 leading Universities in the US
Searched for summer programs from Top leading
universities open for International students
Followed up applicants and giving advice when they are
in need
Arranged meetings and classes for Director
Sending out the service contracts to students after we
met in the flesh
Translated some reports
Prepared mock tests for applicants, for instance, SAT
and IELTS/ TOEFL
Presented Director to interview new mentors
Ordered office supplies and recording expenses monthly
Sent feedback about student's performance to parents
based on couselor's opinon monthly
Khác tại GLORY OCEANIC (A HOME - A家家居)
Merchandiser
Receive all new orders from customers and input into system
收客⼈新单并更新系统。
Create loading plan for each order
建装柜图。
Calculate total consumption of materials for fresh orders
对于新的订单，计算原材料的⽤量。
Create proforma invoice to customer to confirm ETD
建形式发票个客⼾确认货好时间。
Follow up on going orders and inventory
跟着订单与库存情况。
Manage sample development, follow up its status, for instance,
sending samples for approval in all stages (samples, PPS, Pilot
run, Mass production)
跟踪样品研发，样品进度。⽐如，每阶段要跟客⼾确认（样品、
PPS、试运⾏以及⼤货）
Send quotation to customers for novel models
给客⼾新款的报价。
Support customer’s request such as moving up CRD,
procrastination or PO cancellation
接收客⼾要求如提前、延迟完成⽇，或取消订单。
Receive customer's complaints via e-mail, phone, pictures,
investigate and feedback to clients
通过邮件、电话、图⽚接收客⼾的反馈并且找出原因和解决⽅
案。
Take professional photos of samples for customer's approval
专业拍样品照给客⼾确认。
Always update changes to planning and production teams to
manufacture by requested time
跟着计划部与⽣产部的调整变化保证完成⽇。
Receive all new orders from customers and input into system
收客⼈新单并更新系统。
Create loading plan for each order
建装柜图。
Calculate total consumption of materials for fresh orders
对于新的订单，计算原材料的⽤量。
Create proforma invoice to customer to confirm ETD
建形式发票个客⼾确认货好时间。
Follow up on going orders and inventory
跟着订单与库存情况。
Manage sample development, follow up its status, for instance,
sending samples for approval in all stages (samples, PPS, Pilot
run, Mass production)
跟踪样品研发，样品进度。⽐如，每阶段要跟客⼾确认（样品、
PPS、试运⾏以及⼤货）
Send quotation to customers for novel models
给客⼾新款的报价。
Support customer’s request such as moving up CRD,
procrastination or PO cancellation
接收客⼾要求如提前、延迟完成⽇，或取消订单。
Receive customer's complaints via e-mail, phone, pictures,
investigate and feedback to clients
通过邮件、电话、图⽚接收客⼾的反馈并且找出原因和解决⽅
案。
Take professional photos of samples for customer's approval
专业拍样品照给客⼾确认。
Always update changes to planning and production teams to
manufacture by requested time
跟着计划部与⽣产部的调整变化保证完成⽇。
Kỹ năng
- Customer Support
- Solving problems
- Being able to work independently & collaborate with other
- Experience in using ERP
- Confident, diligent and thorough
- Solving problems
- Being able to work independently & collaborate with other
- Experience in using ERP
- Confident, diligent and thorough
Ngoại ngữ
- Tiếng Anh (Trung cấp)
Học vấn bằng cấp
Chưa cập nhật
Mục tiêu nghề nghiệp
Chưa cập nhật