Hồ sơ ứng viên

Vietnamese Marketing Manager
Main responsibilities:
- Be representative of the school in Vietnam for all activities in marketing and admission of student.
- Liaise and maintain good relationships with overseas study companies for recruiting students.
- Coordinate with study abroad companies to organize seminars, workshops, talk shows to introduce the school's
program.
- Manage all the social networks such as Facebook, Zalo, Twitter, Instagram, and YouTube.
- Build the promotions to push the enrollment.
- Be responsible for the content of all the marketing activities in Vietnam market.
- Managing students in the school includes: academic and living issues.
- Other tasks requested by CEO, directly report to CEO.
Recognition and Gains:
- Average number of students enrolled are 15 students per month.
- The highest number of student in peak season are 70 students.

Counseling Manager
Main responsibilities:
- Take overall responsibility in managing consulting information. Supervise and manage counselors' team on all
issues in consulting, processing document in enrollment of students and following up students after sales.
- Directly counsel, enrollment and process document for students study in all countries. Specially, my 2 main markets
are Europe countries and groups of US and Canada.
- Advise and support the student’s information in admission, study program, scholarship at all degree: high school,
undergraduate, graduate and post-graduate.
- Counsel and process the document for visa application, train for visa interview.
- Establish and maintain the relationships with the universities and educational organizations. Attend to the university
training and workshop.
- Support marketing activities: plan and hold the fair, coffee talk or workshop, presentation, manage the social
networks.
- Other tasks requested by CEO, directly report to CEO.
Recognition and Gains:
- Counsel and process 120 students per year. Particularly Europe, I usually have around 70 - 80 students and about
40 students for the rest countries.

Affiliate Sales Executives
Main Resposibilities:
- Work with ecommerce website partners for sale cooperating and manage all trading process PNJ product on
website of affiliate such as: Lazada, Tiki, Yes24, Adayroi, Sendo...
- Assess their profile, payment process, PR & marketing proposals.
- Negotiate, edit and examine for contract signing.
- Make sale plans or promotion program by week, month, and year.
- Manage and update image, information, stock of product on partners’ websites.
- Receive and process the orders from partner website. Process products from store come to the office, then manage
the process of the packaging and transferring to delivery agency.
- Record all data for tracking sales information.
- Manage debt of affiliate per month, follow their payment and complete accounting procedures of sales.
Recognition and Gains:
- Always achieve the targeted revenue of the year and grow the revenue follow the plan

Customer Service Executives
Main responsibilities:
- Answer calls, handle chats and emails professionally to provide information about products and services, take
orders, or obtain details of complaints.
- Advise and telesales.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments,
as well as actions taken.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further.

Training Staff
Main responsibilities:
- Provide a high-level administration service for the Training & Development department.
- Assess training needs for new and existing employees propose training plans (internal or external).
- Schedule and coordinate all classroom training with Managers and Supervisors – schedules location, date/time,
materials, and attendance.
- Prepare and process documents for employees who are appointed for training.
- Collect, compily and report results of evaluaion, attendance and training data.
- Communicates data and reports as needed.
- Maintain management training tracking process, enters data, tracks completion and processes.
- Develops, implements, administers and maintains a training management system.